Recently, I have been pressing a stone on my heart because a student complained to me about the number of meatballs in the cafeteria. The cause of the incident was nothing more than a trivial matter, the meatballs prepared for the children in the cafeteria, and the child counted 6 on his plate and 8 in the classmate next to him. This insignificant difference made waves in the child's mind, and he returned home with dissatisfaction, and then his father complained to me.
I tried to calm the matter by taking two meatballs from my plate and giving them to the kid, explaining that it was negligence on the part of the cafeteria staff. I thought that the matter would stop there, but that night, the child's father called "12345"** to complain to me. The Education Bureau acted quickly, and the head of the Letters and Visits Section personally led the team, and two staff members came to the school to verify the situation with me. They ordered me to go to the parents to explain the situation, apologize to the parents, and promise that this would not happen again.
I argued with reason, but the head of the Letters and Visits Section slapped the table and was furious, and scolded me loudly for not counting the number of meatballs before the children ate, and why not explaining them to the parents afterwards. Under their pressure, I could only find the parents to apologize, admitting that I was not careful in my work and caused psychological damage to my children. Because what parents complain about is causing psychological harm to their children!The parent said proudly: "This time has passed, and next time, I will directly complain to the province!."You can't eat and walk around!”
My colleagues comforted me and made me feel lucky. They mentioned that a teacher was complained by parents 7 times in just 5 days, for a variety of reasons, including the loud voice of the class teacher, the Chinese teacher did not leave homework, the math teacher made fast progress, the ** teacher did not arrange the host, the student was asked to clean the toilet, the canteen plate was suspected of stainless steel, and the child did not become the road captain. And that's not even the most extreme, there are cases that have been complained about more than a dozen times.
I also shared a case with Mr. Wang, who works at the desk: a female teacher was complained by parents more than a dozen times for various trivial matters after joining a public primary school in 2023. One of them was because she ordered takeout and was seen by her child, and the parents complained that she had caused a bad impact on the childAnother time because she placed a tall child in the back seat, she was also complained.
School I'm angry, why did the Ministry of Higher Education support me!
Do the education authorities really think from the perspective of teachers, and do they always adhere to an objective and neutral position?Should we stand up for our teachers and defend our interests?After all, it is inevitable for teachers to contact students' parents in the process of education and teaching, and some unfounded complaints can cause great distress to teachers. Educational administrative departments and schools should attach great importance to these complaints and conduct objective and fair investigation and handling. At the same time, for complaints that are obviously untrue, the investigation procedure should be terminated in a timely manner, and the names of teachers should be publicly corrected, so as to protect the legitimate rights and interests of teachers. We should also resolutely crack down on illegal acts such as malicious complaints and reports, and we must not allow the unhealthy atmosphere of "making trouble to be reasonable" spread. Only in this way can we truly respect teachers and value education be implemented, and let teachers dare to take responsibility and have the courage to act.