Recently, Mr. He from Changsha, Hunan Province bought a pledged car on the Tiantian Auction Car platform, but he could not complete the transfer after paying in full. The person in charge of the daily auction responded that they could not contact the seller, and the other party is currently in a state of disconnection.
On November 2, Mr. He photographed a Nissan Teana on the Tiantian car platform, the vehicle year is 2011, and the vehicle is located in Qingdao, Shandong. "Their information report at that time was also relatively complete, and then we filmed it on his platform, and we also paid the full amount of 86,200 yuan, and they charged service fees for these things, and we paid more than 90,000 yuan in total. Mr. He said. He and the daily car platform agreed to complete the vehicle delivery procedures on November 23, but the other party did not deliver the car as promised.
According to Mr. He, the initial reply given by the car every day was to negotiate with the original owner, but he didn't have the original owner's *** Now that is to say, the platform doesn't care about this matter, so he asked us to find the original owner, and we didn't have any intersection with the original owner in the whole process. ”
What puzzled Mr. He was that the original owner of the vehicle owed the bank, which banks or loan companies owed money was not in place, and he could not provide any information. "The vehicle has been in a pledged state, and the transfer procedures cannot be completed at all. Mr. He said, "You can call the police and the other party defrauds." ”
The source of the car purchased by Mr. He shows that the annual review of this car will be until November 2024, and the actual will be November 2023.
Mr. He believes that as a professional second-hand car trading platform, it is really undesirable for such a loophole to appear, and it is also extremely irresponsible to buyers, and the attitude of the invited salesman is extremely bad. Now his demand is to return the car and refund the full price, and to compensate for the financial losses caused by this incident.
The relevant person in charge of Tiantian Pai Che responded to the product reliability report and said that Mr. He was a second-hand car dealer that the company had settled in. The person in charge further said that the vehicle reflected by Mr. He had been pre-prompted and described in the relevant report that the car was reserved for taxi passenger transport, with a mortgage, and the key information such as the compulsory traffic insurance had not been paid, and Mr. He purchased and paid for the car when he learned that the original owner could cooperate with the release of the mortgage.
The person in charge emphasized that the original owner was finally contacted to inform him that the loan had been repaid, but before the agreed transfer, the original owner did not cooperate with the repayment of the loan as scheduled and provided relevant materials for the release and transfer, and our staff could not contact him, and he was currently in a state of disconnection.
On November 24, the store sent an official letter to the seller through SMS and WeChat, urging it to come forward to deal with the problem as soon as possible, but with little effect.
In view of this, Tian Tian Che Auction filed a lawsuit to assist the buyer in advancing funds, but the buyer did not agree to it for the time being.
After the second communication between the store and Mr. He, the buyer is willing to continue to trade the car for 30,000 yuan, and the car is currently being inquired every day to see if there is a buyer with a higher bid, and finally deal with it with the plan with the lowest loss. If there is a bid higher than 30,000 yuan, the car will be returned, if not, the transaction will continue to be completed with 30,000 ** and the excess car will be refunded.