If your 12306 account has been cancelled but you still have purchased a train ticket, this may cause some problems. Here are some suggestions to help you solve this problem:
Confirm account status: First, please confirm whether your 12306 account has been successfully cancelled. If you are unsure, you can log in to the 12306 official** or mobile client to check your account status.
Check your ticketing information: If your account has been cancelled but you still purchased your train ticket, please check your ticketing information. Make sure that the train ticket you purchased matches your identification information and that there are no other errors or anomalies.
Contact customer service: If you find that the ticket purchase information is wrong or there are other problems, please contact 12306 customer service in time. Explain your specific situation to the customer service agent and provide relevant evidence (e.g., ticket purchase history, identification, etc.) so that they can help you resolve the issue.
Re-register an account: If you confirm that your 12306 account has been cancelled and you are unable to resolve the issue through customer service, you may consider re-registering a 12306 account. When re-registering, please ensure that you provide the correct identification information and *** for a smooth ticket purchase.
Pay attention to information security: When dealing with such issues, please pay attention to protecting your personal information and account security. Do not disclose personal information or account passwords to others at will to avoid unnecessary losses.
In conclusion, if you have purchased a train ticket after canceling your 12306 account, you may encounter some problems. However, as long as you contact customer service in a timely manner and take appropriate measures, you can solve the problem smoothly. At the same time, please pay attention to the security of personal information and avoid unnecessary losses.
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