The first week of November 2023 is the first week since the establishment of the guard dog duty center, and the staff on duty received seven requests for help from the same person at the same time**. After seven requests for help were relayed, the old man's son apologized to the guard dog duty center, thanked them for their patient reply, and said that he would go to his mother's house on the weekend, and the staff on duty breathed a sigh of relief after learning the reason for the alarm. Behind the frequent alarms is a poignant story.
Aunt Liu, who is over the age of sixties, lives in the same city with her son, and her son is middle-aged in the army after being transferred to work in the city's ** agency, a few years ago, when Aunt Liu's wife passed away, she wanted to take her old mother over to live together, and it was convenient to take care of her, and she could see her mother every day, and her heart was also steady. But Aunt Liu, who has lived in the old house all her life, said that she would not go anywhere, she was used to life, and she was not suitable for a change of environment all at once. More reason is that I have lived with my wife all my life, and there is his shadow everywhere, and after Aunt Liu moved away, the house was either rented or **, it was better to live by myself, and I had a thought.
I spent a while alone, as the weather cooled down, there was less time to go out for a walk and exercise, and I often fell asleep watching TV at home, and my filial son was worried that it was not interesting for his mother to live alone, so he bought a smart ** for Aunt Liu out of filial piety, and was worried that she was alone at home and didn't know what an emergency she had, so he bought a guard watch. Take a remote measurement every day to see the health signs of the old mother, and feel much more at ease.
Entering November, Aunt Liu's son's unit has an urgent task, and she forgot to call the old mother for days of busyness, and what is worse is that Aunt Liu is used to using the elderly mobile phone, and suddenly changes to a smart phone that is not familiar with many functions, and often can't dial it out**, sometimes accidentally click on other apps, but whenever there is a payment page out, Aunt Liu will quickly close. Within a few days, Aunt Liu, who couldn't contact her son, panicked. At this time, she remembered that her son gave her a mobile phone and a watch at the same time, and if she couldn't find it, she would press SOS on it for urgent help. So the opening scene happened, sometimes one thing can't be explained at once, and it can only be conveyed clearly by calling the police several times.
Over there, Aunt Liu's son is also frightened every time he picks up **, for fear that some illness and accident will happen to his old mother at home alone. Fortunately, every time it is such as the water blockage. Little things like a leak in the heating. After receiving the police several times, Aunt Liu's son became numb from the panic when he received the notice from the guards at the beginning.
After figuring out the reason, the staff on duty patiently channeled the emotions of Aunt Liu's son, and said that it is their duty to protect every user, but Aunt Liu is because she does not know how to use smart phones, so she frequently calls the police, and it is a good thing that the elderly are willing to contact new things, and filial piety is also the traditional virtue of the Chinese nation. If you can teach her to use mobile phones and terminal devices correctly, she can solve the problems encountered by Aunt Liu.
The staff on duty said that in fact, we are the same as the user's heart, hoping that the fewer people who call the police, the better, which means that the family is safe and healthy. However, it is our duty to deal with the alarm in time. In our work, we will treat every alarm as an emergency call, so that more users can enjoy a healthy and safe old age without entering a nursing home.