Recently, the Human Resources and Social Security Bureau of Dingcheng District, Changde City (hereinafter referred to as the District Human Resources and Social Security Bureau) has set up a "can't do things" reflection window in the government service hall to solve the demands. However, after the establishment of this window, no feedback has been received so far, and the window that was "complained" by the masses before has also taken on a new atmosphere. Please listen to the report "After the Establishment of the "Can't Do It" Reflection Window".
In April this year, the third inspection team of the Dingcheng District Party Committee carried out a two-month routine inspection of the District Human Resources and Social Security Bureau according to the arrangement of the District Party Committee. Chen Meiling, member of the third patrol group of the Dingcheng District Party Committee:
Out of the recording:During the inspection, we found that some people reported that they encountered the problem of indifferent attitude and unfamiliar business of the window staff when handling business in the government service hall of the District Human Resources and Social Security Bureau.
In the course of the unannounced visit, the inspection team found that in the face of public consultation, the staff did not raise their heads and were not enthusiastic, and when handling business, some of them were not familiar with the business and did not fulfill the one-time notification obligation. During the visit, it was also found that the business orientation map of the hall was not obvious, which was inconvenient for the service users to read and understandThe leader on duty is often absent from his post, and there have been many times when the person card does not match;There are also staff members who play with their mobile phones and chat at work, and there are many problems found by "experiential" supervision. Chen Meiling, member of the third patrol group of the Dingcheng District Party Committee:
Out of the recording: The government service hall is the face of the unit, and it is the "window" of the first image, and the style of the staff is directIt is related to the image of the party and the people in the minds of the peopleIt is related to the implementation of party committees at all levels and the implementation of decisions
After the meeting, the inspection team agreed that the root cause of the chaos in the government service hall of the District Human Resources and Social Security Bureau is that the party group of the bureau does not pay enough attention to the work of the hall, the management is not strict, the rewards and punishments are not clear, the staff is not strong in political awareness, the lack of awareness of rules, and the concept of "people-centered" is not firmly established. The party group of the district human resources and social security bureau must come up with a real style, with the blade inward, scraping the bones to cure the poison, and ruthlessly stopping the crooked wind. Li Yun, authorized deputy leader of the third patrol group of the Dingcheng District Party Committee:
Recording: The window of the government service hall of the District Human Resources and Social Security Bureau has a large workload and strong policy, but the staff has a large number of temporary employees, and the level of personal quality and ability is uneven, and the unit has little regular training and Xi for the window personnel, and there is little daily assessment and management, and it fails to require them to strictly abide by the rules and improve their ability to serve the people politically, ideologically, and competently.
In order to ensure that "the right medicine is prescribed and the treatment is precise", the third patrol team of the Dingcheng District Party Committee immediately handed over the proposal for legislative reform to the party group of the District Human Resources and Social Security Bureau, and suggested that from the aspects of strengthening ideological education, organizing business training, implementing evaluation rewards and punishments, and strict work discipline, the company should further strengthen the education and management of all cadres and employees, promote cadres and workers to perform their duties and responsibilities, and make the masses more comfortable. Xiong Baisong, member of the party group and deputy director of the Dingcheng District Human Resources and Social Security Bureau:
Recording: After receiving the feedback, we immediately convened the enlarged meeting of the party group of the bureau and the general meeting of all cadres to discuss this work, further reiterate the work discipline, and at the same time, carry out a two-month centralized rectification of the cadre style, improve and refine the relevant systems, strengthen warning education, set up a "can't do things" reflection window, clear special personnel to track and supervise, from the "strong responsibility, build mechanism, excellent service" three aspects of practical change style, improve efficiency.
The Dingcheng District Human Resources and Social Security Bureau has effectively shouldered the main responsibility of inspection and rectification, and through refining the rectification tasks, relying on the rectification responsibilities, and conscientiously grasping the rectification of problems, the cadres' style has changed greatly, and the service awareness has been significantly enhancedMo Peng, a staff member of the treatment planning and distribution window of the Dingcheng District Human Resources and Social Security Bureau:
Recording: Opening a "can't do it" reflection window is both a pressure and a motivation for us. As for the problems that the masses are anxious about, I will strive to solve them as soon as possible.
Improving the style of work is a major and important matter, but it is also a difficult and long-term thing. At present, the "can't do things" reflection window set up in the social security service hall has not received any feedback so far, and the public's satisfaction with the window has also been continuously improved. The inspection of the 13th district party committee has always run the construction of work style through the whole process of work, and has solved 6 problems of work style construction such as untruthful work style of cadres and lax discipline in commuting to and from work, and promoted the inspected units to continuously build a "city wall" for the construction of work style. Luo Mingfu, leader of the third patrol group of the Dingcheng District Party Committee:
Out of the recording: style construction is always on the road,If the front is hot and then cold, the front is tight and then loose, it will fall short. Through inspection and supervision, we adhere to the problem-oriented, focus on depth, focus on detail, and focus on reality, and promote the party organizations of the inspected units to find gaps, make up for shortcomings, and grasp implementationConstantlyImprove the style of work, improve the quality and efficiency of work, and continuously enhance the satisfaction and happiness of the masses.
Correspondent: Gong Yao, Chen Meiling.
Reporter: Tang Xuhong.
Announcer: Xiao Fei.
Editor: Yu Bing
Editor-in-charge: Ao Jianqiang.
Second trial: Yang Jun
Producer: Wei Xiongyan
Final review: Fu Guanquan.
Producer: Changde Radio and Television Broadcasting Center.