On January 6, a netizen in Shandong posted that he spent more than 2,000 yuan in a physical store to buy a Bosideng goose down jacket, and after washing it once, he found that the down in the clothes was broken.
The netizen said that he bought it in a physical store, washed it once, and found that there was no down, and he replied to the customer service ** whether it was a quality problem, it was artificially washed, and the clothes were returned. "We went to the velvet shop and opened it to see that it was powdered and broken. ”
On the afternoon of January 8, the reporter contacted the Bosideng Shunshi Pedestrian Street store, and a staff member said that the woman had come to the store with a down jacket to defend her rights.
She said she bought it from our store, but she couldn't get a receipt. And this is a model from several years ago, and we haven't sold this one in our store for two years. And this one was discounted at the time, not that expensive. The staff member said, "She has sent the clothes to the company's after-sales service department, and the reply she received is not a quality problem, but caused by her improper cleaning." If she thinks it's a quality problem, she can identify it. ”
So how should you wash your down jacket properly?Can down jackets be dry cleaned or machine washed?Poke ** to see the right way!
Yangcheng Evening News, Yangcheng Pai Comprehensive Xiaoxiang Morning News, Science and Technology**).