Luwang, December 16In order to further give full play to the leading role of financial services for new citizens of characteristic sub-branches, better meet the financial needs of new citizens in key areas such as entrepreneurship, housing, medical care, education, pension and consumption, and improve the convenience level of financial services for new citizens, since 2023, Zhangqiu Rural Commercial Bank has continuously built a complete comprehensive financial service system for new citizens by building characteristic sub-branches for new citizens, and has gone all out to provide high-quality financial services for new citizens.
1. Clarify the criteria for the creation of new citizen characteristic sub-branches
The bank has formulated the "Implementation Plan for the Establishment of Characteristic Branches of New Citizen Financial Services of Shandong Zhangqiu Rural Commercial Bank", which clarifies that the characteristic sub-branches strengthen the service supply of new citizens, add exclusive counter service windows for new citizens, arrange "one-to-one" service for new citizens, and give intimate guidance on account opening, social security maintenance, salary payment, payment and settlement and other business handling.
In addition, the bank has also set up a special window for new citizen account managers to further promote "paperless" loan services, fully implement electronic files, streamline paper materials, and implement a time-limited settlement system to provide efficient and convenient financial credit services for new citizen groups.
2. Strengthen the service standards of new citizen characteristic sub-branches
The bank formulates the standardization, institutionalization and standardization of the financial services of the new citizen characteristic branches, and selects the branch outlets with wide marketing ideas, high quality credit personnel and tacit teamwork within the jurisdiction as the "characteristic branches" of the new citizen financial services, and continuously improves the overall level of the new citizen financial services.
3. Actively promote a series of credit products exclusive to new citizens
The bank focuses on the use of the "online + offline" loan product model, relying on a series of exclusive financial services for new citizens, such as "New Citizen Entrepreneurship Loan", "New Citizen Credit Loan", "New Citizen Housing Loan", "New Citizen Education Loan" and "New Citizen Quick Loan". At the same time, the bank is equipped with exclusive service windows and credit officers in characteristic sub-branches, relying on the team's excellent business quality and good mental outlook, to provide high-quality financial services for new citizen groups. (Reporter of this website).