Course Background:
Before becoming a leader, your success was related to your own growth;When you become a leader, your success is related to the growth of others. As a manager, are you struggling with years of management but not being able to bring out a satisfactory team?Are you struggling because you lack the skills you need to lead a high-performing team?Why are you trying your best to improve your team's performance?How can you quickly grasp the team and lead the team to create great results?How can I motivate my team members to encourage morale?How to resolve the team's operational obstacles and carry out the work smoothly?
This course analyzes the important characteristics of an excellent team, the key points of team formation and management, what problems should be paid attention to in the process of team formation, how to lead teams at different stages, how to cultivate team spirit and team cohesion, how to improve the efficient cooperation of team members, and how to help managers build a high-performance team through team solving and efficient decision-making, so as to support managers to continuously create good performance.
Course Benefits:
Determine the methods and principles of team member selection, and clarify the role division of team members
Grasp how to establish team goals and provide clear vision and direction for team members through shared goals
Clarify the characteristics and management points of the team at different stages of development, and adopt a reasonable leadership style for different stages
Establish a correct understanding of the team, understand and grasp the characteristics of high-performance teams, and clarify the direction of team building
Continuously improve the skills of team members, enhance the participation and sharing awareness of team members through incentives, communication and other means, and create a team spirit of mutual assistance and cooperation.
Course Duration:2 days, 6 hours a day.
Course Target:Managers at all levels of the company.
Course Method:Interactive lectures, case studies, group discussions and sharing, game interactions and reviews.
Course outline
Lecture 1: Correct interpretation of the team
1. What is a team?
1 The concept of a team.
2 Teams and work groups.
3 Team Components (5P).
Second, the main characteristics of high-performing teams
Case Study:The Ritz is a success story.
Discuss:Characteristics of high-performing teams.
3. Four stages of team development
1 Establishment period: characteristics and management points.
2 Turbulent Period: Characteristics and Management Points.
3 Stable Period: Characteristics and Management Points.
4 High Yield: Characteristics and Management Points.
3. Team development and team leadership
1 Two yardsticks to measure your team.
2 Team Leadership
1) Two types of team leadership behaviors.
2) Four leadership styles.
Testing:Your leadership style.
3 Matching team development and leadership style.
Lecture 2: How to Establish Shared Team Goals
1. The significance of the goal
1 The role of the goal.
2 SMART principles of goals.
2. How to set team goals
1 Hierarchy of goals in an organization.
2 Objective management program (two-type loop).
3 How to connect team goals to organizational goals.
4 How to have a targeted conversation and communication.
5 Plan Management Cycle.
3. A set of team goal management system
1 Focus on what matters most.
2 Focus on leading indicators.
3 Create a motivational scoresheet.
4. Adhere to regular accountability.
Tools:Most important goals create templates.
Tools:Leading indicator creation template.
Tools:Motivational scoresheet creation template.
Tools:Most Important Objectives Meeting Template.
Lecture 3: Team size and personnel selection
1. How to determine the size of the team
1 Team size and team efficiency.
2. Analysis of the law of reasonable team size.
3 Ideal team size.
Second, the three matches selected by the team members
1 person matched with the position.
2 people are matched with a team.
3. People are matched with organizational development.
3. Team role management
1 Nine roles in a team.
2 Team role trends.
Team Role Test:What role do you often play.
3 Contributions of different roles to the team.
4 Team Character Matching: Who is missing from my team?
5 Implications for Team Role Management.
Lecture 4: How to motivate team members
1. Efficient incentive model
2. Maslow's five-level demand analysis
Example:Application of team incentives.
3. Common ways to motivate team employees
1. Goal motivation - give employees a clear sense of direction.
2 Empowerment and Motivation - Satisfy the employee's desire for power.
3 Competitive Motivation - Motivation is only possible when there is pressure.
4 Inspiration by example - The power of example is endless.
5. Honor Incentive - Meet the sense of honor of employees.
6 Praise and Motivation - Affirm positive behaviors in a timely manner.
7 Participation Incentives - Participation is the only way to integrate.
8 Negative Incentives – There should be both carrots and sticks.
Fourth, the six levels of bringing people and hearts
Lecture 5: How to Promote Effective Team Collaboration
1. Interpret team spirit
1 What is team spirit.
2 The three cores of team spirit
1) Team cohesion.
2) Sense of cooperation.
3) Team morale.
3. Team spirit is based on mutual trust among members.
2. Team communication and efficient collaboration
1 The Three Laws of Team Communication.
2. Three elements of efficient communication.
3 Six strategies for effective teamwork.
3. How to deal with team conflicts
1 Sources of conflict.
2 Conflict and Performance.
4 Steps to effectively handle conflicts.
3 Five Strategies for Dealing with Conflict.
4. Team decision-making and problem solving
1 Advantages and disadvantages of team decision-making.
2 Steps to solve the problem together.
3 Key points for effective team decision-making.
Team co-creation:Teamwork in six steps.
Lecture 6: Enhance the skills of members and build high-performing teams
First, the training of team members
1. Three major modes of personnel training.
2. The overall process of personnel training.
Example:How to determine staffing needs.
Second, the method of team personnel training
1 OJT standardized tutoring process.
2 Coaching heuristic coaching techniques.
Share:Monkey Management Principles in Job Teaching.
3 Team case study Xi methodology.
3. Coaching technology to guide employees
1 The two core tools of coaching.
2 Coaching model: GROW
1) G - Focus on the goal.
2) R- Analyze the current situation.
3) O-Exploratory Scheme.
4) w- Commitment to action.
Course summary and Q&A