For a long time, the Yuquanying Street Government Affairs Service Center has adhered to enthusiastic service and active assistance, and served every resident who came to work with patience and enthusiasm. Recently, in the face of Uncle Song, who handles business across districts, the staff of the convenience service center once again showed the "Yuquan camp speed" of serving the people.
The protagonist of the business is the 70-year-old Uncle Song and his wife who live in Xicheng District, as soon as he arrived at the office hall, he worriedly took the hand of the staff, "Comrade, my mother has passed away, may I ask her what to do with the money in her medical insurance card?"After learning more about the situation, the window staff immediately began to liquidate the personal account of the basic medical insurance for urban employees for Uncle Song's mother, but because they were in a hurry, the documents were not brought all, and the business was at an impasse. ”
Seeing Uncle Song so anxious, the staff hurriedly helped the two old men to the lounge and proposed to "handle the vacancy". In fact, not long ago, Uncle Song came to the Yuquanying Government Affairs Service Center to handle the "application for testamentary benefits", considering that the documents and materials are archived, the staff immediately inquired about the previous business in the system, and handled the liquidation business in accordance with the specific requirements and operation procedures after preparation. In less than half an hour, all the procedures were completed, and the staff who helped Uncle Song install the procedures also left their own *** cold, and it was far away, you don't have to run back, you can call us if there is anything in the future, we will satisfy you!Uncle Song, who got the final result, couldn't stop praising it, "This work efficiency is really high, thank you so much little comrades." He also insisted on writing a simple but enthusiastic thank you letter to the center in the service guest book.
Letters of thanks, pennants, and the words "thank you" and "hard work" from the masses who came to do the work are behind the pure heart of all the staff who strive to do practical and good things for the masses. "In the next step, we will continue to improve the level of standardized construction, so that the 'Yuquan Camp speed' will be more warm, and the people will have a sense of gain and satisfaction in doing things. The person in charge of the government service of Yuquanying Street said.
*: Fengtai Times.
Contributed by: Yuquanying Street, Fengtai District.
Editor: Li Na.