1.Smart hardware.
The intelligent hardware of the food source to ordering system includes: intelligent food pick-up screen, smart pad, smart printer, smart code scanning box, smart speaker, etc., all of which are managed and maintained in a unified manner through the intelligent IoT cloud platform. All smart hardware works out of the box and requires no configuration. Pick-up screen (customer pick-up information is displayed on the pick-up screen);Smart pad (install the order treasure, the waiter does order-related work, such as refunds, refunds and other abnormal order operations, normal orders do not need to be operated by the waiter, and will be operated automatically;All general-purpose pads are supported, and there are a few main recommended pads);Cloud printer (printing of cup stickers of various specifications, printing of receipts of various specifications);Cloud scanning code box (our approved equipment, model);Bluetooth speaker (you can buy a universal Bluetooth speaker, and our system supports it to become smart);All intelligent hardware is ready to use out of the box, no configuration is required, and the network entry and exit work is in the intelligent IoT cloud platform, including the monitoring of all statuses, the management of all device links, all alarms, and the processing of all intelligent hardware.
2.Smart Circulation.
Realize the automation and intelligence of store operation lines, including production lines, service lines and consumption linesBuilt-in industry best operating practices and operating procedures, quickly support stores to quickly reach the operation level of top chain brand stores such as Luckin, McDonald's, Starbucks, etcCaiyuan Intelligent Circulation supports four typical circulation modes: cup sticker mode, small receipt mode, table mode, and post-payment model, and supports brands to design their own personalized intelligent circulation lines on the basis of typical circulation modes to fully meet the high-level operation needs of restaurants such as tea, fast food, snacks, and baking.
3.Smart applets.
Standard ordering software, covering the whole scene of ordering (the store's smart ordering applet meets customers' dine-in, take-out, self-pickup, and pre-ordering) business customization capabilities, and meets personalized needs (providing rich applet decoration templates and private domain operation tools).
4.Smart Membership System.
Realize the full life cycle management of member acquisition (online and offline means such as social networking and platform marketing), activation (membership level), retention (member gift cards, stored value cards, member achievements, member task centers, etc.), realization (including brand advertising, store selection, **activities), repurchase (integral products, points**, points**, points sign-in), sharing fission (fission activities, invitation gifts, evaluation gifts, etc.), create a brand private domain system, precipitate its own members, and improve the retention rate. Accumulate loyal customers;Support through customer tag portraits (gender, age, taste, like to share, follow**, like to order takeout on weekdays, etc.), customer segmentation (registration**, career hobbies, etc.), behavior analysis (RFM model, consumption information, payment preferences), risk prevention (multi-small users, black and white lists, wool party labels) and other operational analysis to achieve precision marketing to bring business growth;
5.Intelligent marketing system.
Through a complete stored value scheme, it realizes multiple stored value ladders and stored value gifts, doubles the stored value card payment points, and stored value gifts, which greatly improves the repurchase ability of membersBy setting different types of coupons such as discount coupons and full discount coupons, as well as the corresponding timeliness and usage rules, it attracts customers to consume, increases the frequency of consumption, and issues personalized coupons based on customer purchase records or membership levels to improve the use efficiencyAccording to market trends or seasonal characteristics, customer purchase history and preferences, recommend different types of new product releases, product ** and other products to improve the conversion rate of products
Omni-channel order takingIntelligent order scheduling (all orders are intelligently decided by algorithms and models, so that all customers and delivery staff have an overall and balanced experience, and know the order completion time);Omni-channel orders are automatically circulated, and the waiter only needs to scan the code without brains (the waiter only needs a simple scan code operation to automatically notify the customer to pick up the meal or the takeaway person to pick up the food). Compared with manual checkout, manual ordering, orders are not automatically flowed, and waiters need to check out manually.