What are the new changes in medical insurance public services?Three aspects of online services

Mondo Social Updated on 2024-01-31

After the completion of the unified medical insurance information platform in Sichuan Province, what are the new changes in medical insurance public services?On December 26, at the press conference on the public service of Sichuan medical insurance held by the Provincial Information Office, Wang Yong, spokesman of the Provincial Medical Security Bureau and secretary of the Party Committee of the organ, used the comparison between the past and the present to introduce the three major changes - more channels, matters and a wider range of online services.

**In terms of service channels:In the past, online medical insurance public services were mainly Sichuan medical insurance APP and medical insurance network hall;Now the national medical insurance APP has been added, WeChat, Alipay, and cooperative bank apps such as industry, agriculture, China, and construction, as well as the government service integration platform and the designated medical institution APP connected with the medical insurance platform can provide online services.

**In terms of service matters:In the past, online medical insurance services were mainly general services such as personal inquiry and printing, and there were few payment and settlementNow, the online medical insurance public service has basically achieved "should be on the top, can be on the top", the service objects are both individuals and units, and the service items include inquiry, printing, registration, filing, payment, change, verification, settlement, information maintenance and many other matters, so that the data can run more and the masses run less errands. Especially during the epidemic, most of the high-frequency medical insurance business has been handled online and face-to-face, which greatly reduces the focus of personnel and the risk of infection.

**In terms of the scope of services:In the past, the 22 co-ordinating districts have built their own medical insurance information system, because the standard technology between the systems is not unified, so it is difficult to share data, business is difficult to coordinate, most of the medical insurance public service matters can only be in the city (state) to go around, the province has to spend a lot of energy to incorporate few matters into the province's online general office;However, the current medical insurance information platform is a national network, a code, a platform and a business system in the province, so most of the matters can be easily handled online in the province, and many matters have also been handled online nationwide, basically achieving "one code in hand, no worries in the country".

Chengdu **Jinguan News Reporter Yang Shengtao Editor-in-charge He Qitie Editor Wen Zhu.

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