As people age, the probability of people suffering from chronic diseases also increases, such as high blood pressure, diabetes, heart disease, etc. These diseases require long-term medication, so the demand for medicines is also growing.
How to choose the right medicine is a problem that every customer will face, and choosing a more professional pharmacy can not only buy the required drugs conveniently and quickly, but also obtain professional medication advice and health information.
As a leader in China's health industry, Yifeng Pharmacy has always adhered to the core concept of "all customer value-oriented", adhered to the customer-centric innovation and transformation of its business model, and provided value-added products and professional services for customer health.
In terms of shopping guide services.
Yifeng Pharmacy** stores implement the "six steps" of professional services, that is, "one heart, two haves, three questions, four changes, five plus, six advices", standardize store reception services, family services, and precision medication services for people with chronic diseases, and effectively promote patients to use drugs reasonably and safely through professional pharmacy services, so as to achieve the goal of comprehensive physical and mental health.
In terms of membership services.
Yifeng Pharmacy provides members with a wealth of diversified rights and activities, and continues to deepen the operation of professional pharmacy DTP, comprehensively analyzes customers' age, gender, health Xi and other information through the information membership management system, and sorts out their health needs to achieve professional services and accurate services, and establish a heart-to-heart connection. The warm "member story" between Yifeng Pharmacy's shopping guide and customers has become an indispensable part of the brand story.
In terms of convenient drug purchase.
In addition to purchasing medicines in stores, customers can also quickly purchase medicines through channels such as Yifeng Pharmaceutical Network, Yifeng Pharmacy Mini Program, Yifeng Health APP, etc., and Yifeng stores support one-hour delivery of medicines, including 600+ 24-hour business delivery stores, so that customers can enjoy time-saving, labor-saving and non-queuing drug purchase services.
Not only that, Yifeng Pharmacy has also successfully entered online platforms such as Tmall, JD.com, and Pinduoduo to create a professional, convenient, and complete online comprehensive pharmacy for customersIt is a trusted and entrusted pharmacy!