Snow Township slaughtered customers after five years, the situation changed clearly and the food was carefully weighed, what was the result?
Introduction: In today's China, all industries are wonderful, they all shine in their own industries, serve the country, and benefit the people, but there are also some industries that are eternal"Dark corners"。
In the case of the tourism industry, it happened in the Northeast in 2017"Snow Castle Robbery"A good example of this is the fact that the innkeeper was unreasonable and unreasonable, and opened his mouth to the travelers, and once the violations were revealed, they quickly caused a heated discussion. Five years later, the local snow town has changed a lot, and the concepts of law-abiding, transparency, and customer first have gradually taken root in people's hearts.
Snow Country is based on snow and is usually done at high altitudes, and tourism in our Northeast Snow Country is very popular every winter. "One is related"Snow Towns"After the Weibo and articles appeared in late 2017, they quickly sparked debate among netizens.
Perhaps because of similar encounters, most netizens agreed that the tourism industry in Snow Town has been hit hard, and according to relevant information, the number of tourists in Snow Town this year, after an accident, has decreased by 30% year-on-year.
This case certainly proves that in this era, the Internet is an era of more open public judgment, and in a world where there is only one irregular behavior that can trigger public outrage.
It is reported that in the winter of 2017, Wen Lai and his family went to the snow town to play, and the three of them booked a triple bed in a scenic spot for a total of two days, spending 276 yuan a day, and went to a family called"Zhao Jiahui"was told that it would take a day to stay because the price was not right. Such ** behavior clearly angered those customers who booked online.
The owner of the community said that the people concerned could only stay in the Datsang hut for one day, otherwise they would be evicted. Because he didn't adapt to the above-ground environment, he wanted to stay overnight and then go back, but what puzzled him was that at that time, he said that he would refund the money within three days, and asked him to indicate on the official website that there were no malicious comments, so that he could refund the tuition.
Such a sudden change and unreasonable behavior made the family very dissatisfied, they were originally out to play, why did they encounter such an inhuman thing. However, in this report, the owners of this courtyard put on a compassionate look, using the skyrocketing prices during the Chinese New Year and tourists lying as an excuse.
Because the spread of this post was so fast, it had attracted the attention of many well-known news units, and the relevant local agencies quickly formed an investigation team, and finally came to the conclusion that those so-called "Jianghu **" were not true at all. As a result, the opposition to the Zhao family grew louder and louder, and they were finally fined by the local tourism department and put on a "blacklist".
After the incident, both sides also provided video footage as evidence, and the boss's atrocities were obvious and infuriating. In fact, even if the people in the courtyard are really innocent, as long as you check on the Internet, you can find out what's going on behind the scenes.
Local ski resorts have been hit hard by the impact of the internet, with the number of skiers coming to ski this season plummeting, down nearly 30 percent from the same period last year. Needless to say, as long as the owners of local complexes abide by the law and operate with integrity, their own interests will be significant. Considering the effects of snowfall, visitors to Snow Castle are popular in winter, in contrast to visitors at this time of year, which is more of a natural experience.
Due to the seriousness of the situation, the local authorities carried out a major overhaul of the industry, and five years later, the igloo has become a sign of legal business, with detailed prices for everything, including grams of food.
Moreover, because of the preferential payment of advance compensation, the rough atmosphere of the local villages has been greatly improved, and the chamber of commerce operators no longer dare to raise prices, nor do they use high secondary fines to appease them, in this case, the local villages have gradually implemented"The customer comes first"principles.
Now, five years later, the northeastern city is on track to attract more tourists. Judging from the whole thing, the person in charge of the local organization clearly violated the regulations, this kind of behavior of ignoring the feelings of tourists cannot last long, and the ** of Weibo is just their last outbreak, even if they don't post Weibo, their"Good day"It will also come to an end.
In many places, tourism is a big industry, so if you don't follow the law, you will follow in the footsteps of the snowy scene.