In the workplace, emotionally intelligent chatting is an important communication skill that can help us communicate more effectively with colleagues, superiors and subordinates, thereby increasing productivity. Here are a few key points and specific examples:
1.Be clear about your communication goals
Before engaging in any communication, it is crucial to be clear about your communication goals. Think about what you want to achieve and how you can get there. This helps you express your point of view more clearly and gives the other person a better understanding of your needs.
Example: Before the meeting starts, be clear about your message and goals. For example, if you want to fight for a project, you can highlight the value of the project and your team's strengths in the meeting.
2.Listen to and respect others
In the workplace, listening to and respecting the opinions of others is key to building good relationships. Listen carefully to the perspectives of others and show that you value their opinions. This helps to build trust and consensus, which in turn leads to increased productivity.
Example: When discussing a project with a colleague, listen carefully to their suggestions and opinions. You can confirm that you understand correctly by repeating or summarizing their point of view and give positive feedback, such as: "I understand what you think." Here's why you think this option works:
3.Use the right tone and language
In communication, using the right tone and language can better express one's meaning and make it easier for the other person to accept. Pay attention to the choice of wording and tone to avoid misunderstandings or conflicts.
Example: When communicating with your boss, use formal and professional language, such as: "I suggest we take this option because it better meets the needs of the customer." "Avoid using overly colloquial or casual wording.
4.Come up with constructive solutions
In the workplace, it is crucial to come up with constructive solutions to problems and challenges. Demonstrate your initiative and problem-solving skills and make specific suggestions or solutions to move the work forward.
Example: When a project is struggling, you can propose solutions such as: "I think we can adjust the project plan, or consider finding other resources to support the project." "Work with the team to ** the best solution.
In conclusion, using high emotional intelligence chatting skills in the workplace can improve your productivity. By clarifying communication goals, listening to and respecting others' opinions, using the right tone and language, and proposing constructive solutions, you can better communicate with your colleagues, superiors, and subordinates and facilitate your work. This not only increases individual productivity, but also enhances teamwork and overall performance.