I once endorsed a mansion!A real estate was complained by a number of owners, and the Housing and Ur

Mondo Social Updated on 2024-01-29

For those who buy a house.

After the payment, the most anticipated thing is the delivery.

Especially a well-decorated house.

You can basically move in with your bag.

However. The fine decoration of the real estate is delivered.

There are also some problems that can be encountered at times.

Recently, the owner of Shenzhen Longhua Pengrui Yijing Mansion reported to the reporter of Nandu Bay Finance Society that although his community has not yet been delivered, the owner found that the fine decoration materials of the project are suspected of excessive formaldehyde and poor quality by observing the construction situation on site.

In order to avoid affecting the safety of living after moving in, the owners of the community strongly requested the developer to replace the materials, and at the same time, the opinions of the owner on the improvement of the configuration standard of decoration materials mentioned by the owner signed a supplementary agreement.

In response to the demands of the owners, the developer Shenzhen Xinji Investment *** said in a reply letter in early December that the construction materials meet the national standards and have been sampled. At the same time, the Shenzhen Municipal Housing and Construction Bureau replied to the complainant owner on the public opinion express platform, saying that the project had been verified and no problems were found.

What the hell is going on?

Let's take a look.

Owner's complaint: Not delivered yet.

It was found that the on-site decoration materials were of low grade.

When it was first promoted, it was endorsed by Shenzhen Bay No. 1, but now the quality is the lowest. The owner, Wang Na (pseudonym), told the Bay Finance Society reporter that the Pengrui Yijing Mansion has not yet been delivered and is in the interior decoration stage, but the owner found that the grade of some construction materials is very low, which obviously does not meet the psychological expectations of the owner.

It is understood that Pengrui Yijing Mansion is located in Guanhu Street, Longhua District, and the project was approved for pre-sale in September 2021, with a total of 1,659 units**, with a residential construction area of about 79-143 and an average price of about 5540,000 yuan, with decoration delivery. The project is the second project built by Pengrui in Shenzhen after Shenzhen Bay No. 1, the overall positioning of the project is high-quality, and the publicity has said that the interior hardcover design of the project is written by the original team of Shenzhen Bay No. 1, using first-line brand hardcover, and is expected to be delivered on June 30, 2024.

Relevant promotional materials.

As the delivery time approaches.

The owners found out.

The materials used in the actual decoration of the project.

It's not as high quality as expected.

Wang Na told the Bay Finance Agency reporter that after communicating with the developer, the owners still have objections to the materials of the two parts

The first is Liansu pipe, the project developer Peng Ruifang said that the material meets the national standard, but the owner is not satisfied with the "minimum standard" pipe, and asked to replace it with a green PPR porcelain core antibacterial pipe of the home improvement series

In addition, the owner found that there was a mixture of E1 and E0 in the on-site panels, and required the project to replace all the items with E0 standard materials.

Current on-site materials (photo provided by the interviewee).

Wang Na showed the reporter of the Bay Finance Society a copy of the information collected by the owner about the decoration board, which shows that the environmental protection standards of hardcover room boards vary from region to country and country regulations. In view of the different formaldehyde emissions of the plate, the new national standard E grade is divided into E1, E0, ENF grade 3 grades, in China, the latest indoor air quality standards for formaldehyde stipulates that the average value of 1h should be less than or equal to 0080mg/m³。The formaldehyde emission of E1 level is 0124mg m, E1 grade is China's national mandatory standard, is the entry standard for environmental protection boards.

Everyone is very scared, the formaldehyde smell of E1 board is still very strong. Wang Na said that the developer chose the "lowest" grade of materials, which not only did not meet the high quality of the advertisement, but also made the owners feel very uneasy about the quality of the hardcover.

At the same time, Wang Na pointed out that Article 18 of the contract mentions that the seller shall give a detailed description in writing of the decoration materials of the model house, as well as its specifications, labor costs, etc.;The quality of the materials used in the installation, decoration and decoration of the real estate delivered by the seller must comply with the mandatory national norms for design, materials and construction, and if they do not conform to the specifications or endanger the health of the buyer, the buyer has the right to require the seller to replace and dispose of the harmful substances for the human body in excess of the national mandatory standards.

The owners believe that the materials selected by the developer are likely to endanger the health of the owners, and require the developers to change the materials, publicize the brands and models of relevant latex paint, wall coverings, putty powder and other materials, clarify the plan for the owners to participate in supervision, and sign supplementary agreements on relevant issues.

Shenzhen Municipal Bureau of Housing and Urban-Rural Development:

Verified. No substandard building materials have been found.

A screenshot of the "Public Opinion Express" feedback from the Shenzhen Municipal Housing and Construction Bureau mentioned that some citizens complained about the use of ordinary water pipe materials and E1 decoration plates in the fine decoration project of the Pengrui Yifu project, and the Municipal Housing and Urban-Rural Development Bureau has conducted an investigation and gave feedback on November 22.

After verification, the indoor water supply pipe of Pengrui Yijing Mansion is PP-R pipe (polypropylene pipe), and the decoration plate is E1 grade board, both of which are commonly used building materials in the market and have national standards. No substandard building materials have been found to be used at the project site. The Municipal Bureau of Housing and Urban-Rural Development has urged all participating units to strictly control the acceptance of building materials and implement the relevant systems for the acceptance of materials. At the same time, the Municipal Bureau of Housing and Urban-Rural Development will entrust the Shenzhen Housing Safety and Engineering Quality Inspection and Appraisal Center to conduct random inspections of the materials entering the Pengrui Yifu project to ensure that the materials used on site meet the requirements of national standards.

Developer Response:

Comply with national standards.

The brand of decoration materials is publicized.

On December 6, the project developer Shenzhen Xinji Investment *** replied to the owner's opinions, which in response to the "minimum standard", undisclosed detailed decoration materials and other questions, the developer showed the hardcover delivery standard in the annex of the reply, including paint, wallpaper, baseboard, gypsum board ceiling and other materials The contract brand and the actual use of the brand are publicized.

In view of the fact that there is a mixture of E0 and E1 materials on the project site, the developer said that the company adopts the standard for E1 flame retardant board, which is now verified by the company on site, and the construction unit in order to ensure the progress of the site, according to the material inventory, a small amount of E0 flame retardant board is deployed on some floors of Building 6D, and before the overall delivery of the project, the company will hire a professional third-party unit to conduct indoor air testing for each household, and issue an "indoor air quality test report", which will definitely deliver the products that meet the national standards to the owners of each household.

In view of the solution of subsequent owners' participation in supervision, the developer pointed out that the construction site is inconvenient for the owner's site to be open and supervised from the perspective of personal safety, and the company will organize all owners to open the construction site before delivery after the completion of the renovation, and will regularly disclose the content of the inspection report.

At the same time, the company will set up a Q&A office for the Yijing Mansion project in the sales center to answer the owner's questions about decoration or engineering on the spot. The reporter then dialed the project Q&A, and the relevant staff told the reporter that the ** is the customer service department, which is mainly responsible for collecting and answering the owner's questions.

However, in response to the developer's reply, the owner said to the reporter of the Bay Finance Society that it was unacceptable, and the owner questioned that the long-term use of the E1 board would cause harm to the human body, which did not conform to the slogans of Pengrui with "high quality", "Shenzhen Bay No. 1 writer" and "create a high-quality and beautiful life". Wang Na said that she hopes the developer can replace some of the "minimum standard" materials for the health of the owners.

*: Shenzhen big event (nandusz), Bay Finance Society, n** report.

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