Recently, a family in Zhonglou District, Changzhou, JiangsuRavioliThere was a shocking incident at the store. A young man was disgusted by the proprietress for adding extra green onions during a meal, and then the boss came over and slapped him, and also pushed, scolded and chased him. This scene was filmed as ** and then spread to the Internet, causing strong public indignation and condemnation.
The lad eatsRavioliIt seems to be a small controversy, but it has led to a series of unexpected consequences. Afterwards, the young man did not leave there, but insisted on an explanation and an apology. After a few rounds of beating, he was kicked out of the store, but surprisingly, the proprietress also asked him to pay 10 yuan. The young man felt helpless and had to pay the money before leaving. All this was filmed by onlookers and uploaded to the Internet, which sparked widespread attention and discussion in a short period of time.
The development of the whole event is surprising, although only a bowlRaviolibut because of the boss's domestic violence and verbal abuse and hands-on behavior towards customers, it sparked public outrage. **Immediately intervene in the investigation after receiving the report, and take the proprietress involved away for further investigation. The ** spread quickly on the Internet, triggering netizens' concernsRavioliShop of strong criticism. thisRavioliThe store suffered cyberbullying as a result, and many angry customers went to the store to give bad reviews and make suggestions to give a super big mouthRavioliIn response.
A family in Zhonglou District, Changzhou, JiangsuRavioliIn the store, a young man came to the store to eatRavioli。Every time he came to the store, he would add some extra toppings, but this time it caused the displeasure of the proprietress to the displeasure. The proprietress stepped forward and said to him, "You add too many things every time, and we won't sell them next time." Before the young man could react, the proprietress suddenly slapped him on the face. The young man became very gentle after being beaten, and he asked puzzledly, "Why did you let me go?"The proprietress replied angrily: "I'm the boss, if I tell you to get out, you have to get out!."You pay me 10 bucks!So the young man had to pay, but the proprietress did not stop insulting him, and even made a gesture to hit someone. The whole process was filmed by in-store surveillance and widely disseminated on the Internet, causing strong public indignation and condemnation. According to rumors, the lad had his front teeth knocked out, although the blow shown in ** was not too heavy. However, the rumor further ignited public anger over the incident. Angry, netizens went to the store to give negative reviews, and disclosed the boss's personal information and family photos through search technology**.
The incident sparked public interest inRavioliReflections and doubts about store management. Although it was only a controversy caused by the addition of additional ingredients, it exposed some problems. First of all, it is not illegal for customers to add ingredients, and it is a personal taste choice of customers. RavioliStore owners should respect the needs of their customers and not treat them with violence or verbal abuse. Secondly, as an operator, you should have a certain:Service attitudeand adaptability, rather than treating customers in an aggressive manner. The most important thing is that the problem should be resolved through dialogue and negotiation between the store and the customer, and the service experience should be better than escalating the problem into violence.
The incident sparked a wide range of discussions online, ranging from condemnation of the incident to criticism of the way stores operated, and the public warned that such incidents should not be ignored. ModernSocialThe Internet has become an important channel for information dissemination, and justice and fairness have become the core concerns of the public in dealing with such incidents. Netizens expressed their anger and rejection of the unfair treatment through the wrong behavior of the ** store.
Through the reflection of this incident, we should realize that as operators in the service industry, we must always maintain a good attitudeService attitude。Customers are the parents of the store's food and clothing, and they are the foundation of the store's business. Therefore, customers should be treated with respect and problem-solving, rather than using violence and insults to solve problems. Stores need to understand the needs of their customers and provide a better service and experience.
In addition, customers should be careful about their own behavior while enjoying the service. Although it is the right of every customer to enjoy consumer rights, it is also necessary to maintain reasonable communication and negotiation with the store. If a conflict or grievance arises, it should be resolved in a peaceful and rational manner, rather than in a violent manner.
To sum up, this oneRavioliThe store dispute incident has revealed the problems and challenges in the service industry. Through the ** of the event and the voice of the public, I believe that this will bring important reflection and enlightenment to the store. As consumers, we should also create a fairer and kinder consumption environment in a reasonable way.