The use of network set top boxes is complicated, what should the elderly do?New rules to crack!

Mondo Technology Updated on 2024-01-31

"Minsheng Weekly" reporter Guo Peng.

Based on the principle of promoting TV convenience and high-quality services, systematically standardize the business and technical requirements of the three major systems of cable TV, IPTV, and Internet TV.
During the e-commerce consumption festival at the end of the year, Zhang Zhihua chose a well-known brand TV box for his mother as a gift, but was complained by his mother. Zhang Zhihua originally hoped that his mother could enrich her entertainment life through the TV box**to richer**programs,But her mother had no choice in the dazzling page,Neither can she find the entrance to live TV,And from time to time she is reminded that she needs to recharge and pay to become a member。 The reporter of "Minsheng Weekly" interviewed and found that the TV box, a must-have for young people's living rooms, has mostly stumped the elderly. Many elderly people feel that the network set-top box is very complicated to use and brings trouble to watching TV. Recently, the State Administration of Radio and Television issued three radio and television and network audio-visual industry standards, including "Technical Requirements for Cable TV Services", "Technical Requirements for IPTV Services" and "Technical Requirements for Internet TV Services". The reporter combed and found that the three standards combined with their respective business characteristics and communication forms, in order to achieve the rapid start-up of TV, watch it at start-up, and simplify the operation as the goal, with the principle of promoting TV convenience and high-quality service, systematically standardize the business and technical requirements of the three major systems of cable TV, IPTV, and Internet TV, and clarify the terminal start-up, user interface, live on-demand business, audio ** service, etc., to provide a basis and follow for the comprehensive popularization and long-term standardized development of TV that is easy to watch and easy to use.

The boot interface of the network set-top box is dazzling, leaving the elderly with no choice. Figure Yang Dongru

Recognition among older people is not high

The reporter interviewed and found,Many young people think,Because watching TV is the main entertainment method for most of the elderly,So the network TV set-top box is a good gift for the elderly,It makes ordinary TV realize"intelligent"Upgrade,It can enrich the life of the elderly。 But what is embarrassing is that after installing the network set-top box, it is even more inconvenient for the elderly to watch TV. Zhang Zhihua's mother's TV was purchased seven or eight years ago, and it was older and did not have an intelligent system. That's why he thought of buying a smart network set-top box for his mother, who lives alone. Zhang Zhihua told his mother: "After installing a smart set-top box, the TV can watch TV series, movies, entertainment programs, watch whatever you want, and watch weather forecasts and play games through TV." Zhang Zhihua patiently taught his mother how to operate the network set-top box. As a result, my mother still couldn't use this "high-tech" TV. After turning on the TV,Mother can't understand the operation interface at all,The system doesn't support automatic**Ordinary live TV programs,There are a lot of advertisements,I accidentally pressed the wrong key to enter a certain function interface,I can't go back,I can only call**Find Zhang Zhihua for help。 It is understood that for many elderly people, the complex operation and function of the network set-top box are like a roadblock, even if the children patiently help them demonstrate, they can only learn the most basic to change the channel, adjust the volume, and other functions are "two eyes and a black", it is difficult to understand. An elderly person interviewed said: "Turn on the TV and directly ** TV program, which is the most convenient." "This may be one of the reasons for the low recognition of network set-top boxes by the elderly. Zhang Zhihua has installed a network set-top box at home, but many functions have not been used. "For example, I have never clicked on the interfaces such as smart life, smart community, and smart healthcare, and I don't want to know what they do. But some people believe that the developed Internet has brought new opportunities for the elderly. In the future, TV is likely to become one of the best platforms for "Internet pension". Elderly people can "call" various services through the Internet without leaving their homes. Compared with mobile phones and computers, TV is more friendly to the elderly.

Turn on to enter the full-screen live broadcast

In response to a series of "problems" in watching TV,The State Administration of Radio, Film and Television released this time3 standards are clear,Cable TV terminals should provide"Boot into full-screen live broadcast"and"Boot into the interactive home page of prominent live channels"Two "boot mode"Options,The default setting of the system should be"Boot into full-screen live broadcast。 The three standards point out that if you choose to enter the boot mode of the interactive homepage, the default focus should stay in the live broadcast window after booting, and if the user has no operation within 20 seconds, it should automatically enter the full-screen live broadcast. The above standard also mentions that the time required for the start-up process of the cable TV smart set-top box should not be more than 35 seconds. The boot time of the cable TV terminal should not be extended due to specific content such as boot advertisements. In addition, for business subscription or unsubscription and other related operations, clear reminders and process operation instructions should be provided on the user interface, and clear operation steps should be provided to confirm payment or cancel payment, and "one-click payment" related operations should not be set. For regular or continuous deductions for any business, users should be clearly and proactively reminded before deductions. At the same time, it is clearly required that the startup time of Internet TV applications should be less than 3 seconds, and should not be greater than 5 seconds. The interactive homepage should set up a conspicuous and convenient entrance to the free business area, and the number of operations from the default focus of the interactive homepage to the entrance of the free business area should not exceed 3 times. For advertising services, it is required that the launch ad time of the Internet TV application should be included in the launch time of the Internet TV application. If advertisements are displayed during the launch of an Internet TV application, the launch time should still meet the specified application launch time requirements. In addition, interactive home pages should not be set up with pop-up ads. The reporter of "Minsheng Weekly" noticed that the 3 standards also made specific requirements for the remote control buttons, making it clear that the remote control should have a button to quickly watch the live channel, and directly enter the full-screen live broadcast through this button, and the name of the button should be "Watch TV". See the appendix for examples of key icon styles, and the colors can be adjusted as needed. The remote control should have a home button, through which you can directly enter the home page of the user interface interaction.

Producer: Minsheng Weekly (ID: msweekly) The original article was originally published in the 26th issue of "Minsheng Weekly" magazine in 2023 The original title: "It will no longer be troublesome for the elderly to watch TV", "Minsheng Weekly" full ** reporter Guo Peng Responsible editor: Liu Yeye.

Editor-in-Chief: Cui Jingfang"People's Famous Product".

The financial platform of the People's ** Society and the "Minsheng Weekly" Magazine.

"Minsheng Weekly".

Hosted by the People's ** Agency, it is the only news weekly in China focusing on people's livelihood.

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