At this press conference, Sichuan Wanjinghui Property Service Group was awarded the "2023 Leading Enterprise in the Western Regional Property Service Market".
Founded in 2001, Sichuan Wanjinghui Property Service Group Co., Ltd. (hereinafter referred to as "Wanjinghui Service") is a professional property service group company that has obtained the certification of "AAA Credit Enterprise" of the National Enterprise Integrity Public Service Platform. At present, the area of management and contract projects exceeds 6 million square meters, and the company employs more than 1,000 people, and continues to grow. The management projects cover multi-storey residences, high-rise residences, villas, office buildings, commercial complexes, industrial parks, sales cases and other formats.
In the course of more than 20 years of development, Wanjinghui Service has always adhered to the customer-centric, and continued to carry out organizational reform and service upgrades. Always take customer satisfaction as the company's primary goal, and strive to create a warm and comfortable living environment to serve a better life. The company has completed the "three standards" integrated certification and the "AAA credit enterprise" certification of the integrity public service platform, and won the "Top 50 Western Property Companies".
Today, with the values of "harmony, friendship and neighborliness, helping others, and loving family", Wanjinghui Service listens to the voices of customers attentively, practices the governance model of co-construction and co-management, serves a better life with heart, cares for a happy home, goes to the whole country, and strives to grow into a leading humanistic service brand in China!
Chinese humanities service practitioner
Wanjing Ronghui Group originated in Dongpo's hometown and has the first-class qualification of national real estate development enterprises. Over the years, Wanjing has adhered to the development concept of "taking culture as the soul, architecture as the carrier, industry as the support, and operation as the drive", and has been committed to the development of cultural real estate with warmth, affection and continuous innovation, and has successfully developed dozens of characteristic cultural towns. Sichuan Wanjing Tianfu Changping Cultural Water Street was awarded the "Cultural Tourism Benchmarking Project Model" by China.com, Hubei Huanggang Wanjing Dongpo Bund was awarded the "Hubei Provincial Cultural Industry Demonstration Park", and Macheng Cultural Town was awarded the title of the first batch of "Hubei Provincial Tourism and Leisure Block". Among the four high-end residential benchmark products of Wanjing, such as "Courtyard Department", "Garden System", "Fenghui System" and "Xiyue System", many residential projects have won professional awards at home and abroad, such as "Jinpanwang Golden Residence Award", "Yuanye Cup Real Estate Garden Demonstration Area Gold Award" and "GHDA Global Habitat Design Gold Award".
As the back-end property service sector, Wanjinghui Service has served Wanjing cultural projects and owners who love traditional culture for many years, explored and summarized a unique service model, and formed a humanistic service system rich in traditional Chinese cultural characteristics. The transformation from "ordinary service" to "humanistic service" is the qualitative improvement of Wanjinghui's service culture gene.
"4 Hui" service system to serve a better life
The "4-sink service system" realizes the vertical and in-depth excavation and horizontal breadth expansion of services, and systematically and scientifically presents a service system that meets the needs of "a better life". Guided by the corporate values of "harmony, friendship with neighbors, helping others, and loving family", "4 Hui" aims to create a "Hui Anju" that ensures that the owners live and work in peace and contentment, a "Hui Life" that serves the humanistic life, a "Hui Butler" that builds a harmonious community with the owners, and a "Hui Wisdom" that provides intelligent and technological services. The organic combination of "4 sinks" effectively provides comprehensive quality services and humanistic services for owners.
Hui'an Housing System, with the "Six Policies Service System" to escort owners to live and work in peace and contentment, covers modules such as "high-quality service, landscape building, happy beauty, community culture, co-construction and co-management, and beautiful experience", from the obvious services that can be seen and perceived by the owners to the invisible and imperceptible hidden services, and comprehensively serves the quality life of the owners.
Hui life system is a pan-community preferential service system in addition to the standard property service system, establishing nine modules, from the house itself to the diverse needs of owners of different ages, from the boundary needs of daily life to the expansion needs of spiritual civilization construction, from cultural life to the construction of a better life, everything is available, and a modern life scene that serves the owners in an all-round way.
The Hui Butler System uses the "Wanjinghui Owners Convention" to build a spiritual convention of co-governance and co-management between property owners and owners, and jointly build a better life, advocating mutual assistance and mutual love among property owners, building a harmonious neighborhood relationship, and actively participating in the construction of community culture.
Hui wisdom system, integrating online repair, online payment, online security control and other service systems, to create a Wanjinghui online service platform. At the same time, the service width is extended, and the service system of Wanjinghui Life Museum, Wanjinghui Cultural and Sports Center, Wanjinghui Children's Star Exchange and other service systems is extended, and every owner is linked through the online service platform, so as to achieve 24-hour service to people and services in place, and build a full life cycle service system that meets the needs of modern human settlements.
4 Hui "more than 1,000 detailed rules, thinking before the demand:
In summer and autumn, the trash can needs to be cleaned if it is less than 1 2, the trash can is flushed every day, and the ground is washed every day and cleaned at any time.
Owner wedding services, 12 hours in advance to set up the scene, including unit door red carpet, arches, full-path stickers and other wedding atmosphere services.
The owner calls for help, finds a safety abnormality, and the emergency response is in place within 20 minutes.
The project manager receives 1 time in January, and daily problems are solved within 24 hours.
Party building leads red properties and activates new momentum for community construction
"Red Property" is not only the label of Wanjinghui Service, but also the purpose of Wanjinghui Service. As a "red property" party building demonstration unit and an advanced grassroots party organization, Wanjinghui Service continues to promote the formation of a new pattern of urban grassroots governance of the community of "organization co-construction, resource sharing, and win-win service", resolutely implements the ideological guidance of "building the party branch in the community", opens up the micro-cycle of party building and governance with the participation of multiple subjects such as party organizations, business committees, property management, and volunteer teams, and consolidates the service quality and governance foundation of the community.
Under the guidance of the Party building, Wanjinghui Service adheres to the needs of owners, plugs loopholes, builds mechanisms, and improves a more refined and efficient community governance system. Continue to visit the owners to find and deal with problems in a timely manner; The online service platform and intelligent cloud service system ensure 24-hour service to people and timely service; Once a month, the project manager receives the day to listen to the owners' demands and solve the owners' problems directly and efficiently; The open day of the equipment room, the reception day of the red housekeeper, and the service system of the owner's earnest meeting realize the transparent management of community affairs.
Practice social responsibility and explore the "property + pension" model
In order to implement the work deployment of the "14th Five-Year Plan for the Development of National Aging Undertakings and Pension Service System" and expand the supply of elderly care services, Wanjinghui Service took the lead in building a community elderly care pilot project in the service community under the guidance of party building and guidance. Open up the activity space for the elderly in the unit hall to enrich the entertainment venues at the "doorstep" of the elderly group; Set up a restaurant for the elderly to help high-quality elderly life; Build a pension activity center and health testing center in the community to meet the social needs of the elderly group and ensure health testing; Establish a family independent information ledger system, upgrade the "red housekeeper" service system, provide daily assistance services for the elderly and families in need, and enhance residents' sense of security, happiness and gain.
Intensively cultivate the field of traditional property services, and bravely explore a new track of urban services
In recent years, Wanjinghui Service has continued to break through the comfort zone, meet market challenges with an open and inclusive attitude, continue to upgrade service standards, expand strategic layout, comprehensively promote the upgrading of brand system, and successfully develop the service track of urban old community governance and industrial park.
From 2022 to 2023, Wanjinghui Service successfully signed contracts with Sichuan Meishan Ganmei Industrial Park, Meishan Waterfront Huadu Nanjun Project, and Wenjiang Liu'an Hualin Project, firmly taking the first step in transformation and upgrading.
Innovation never stops, and change never stops. In the future, Wanjinghui Service will take "humanistic service" as a new starting point, take the improvement and upgrading of service quality as the starting point, comprehensively deepen the implementation of the "4 Hui" service system, and make every effort to build a full life cycle service platform in line with the concept of modern human settlements to serve a better life.