China Merchants Cigna Insurance upgraded its services and launched the Promise Healthy Life progra

Mondo Health Updated on 2024-01-29

China Merchants Cigna Insurance has always been known for its professionalism and innovation. As a "global medical security expert and health security pioneer", China Merchants Cigna has continued to enrich its service system since its establishment 20 years ago, focusing on the patient's health journey and medical service network construction, and is committed to providing long-term health services covering the whole life cycle. Recently, it launched the "Promise + Healthy Life" plan with "Health + Sharing Beauty + Times" as the core, which marks a solid step forward for China Merchants Cigna's insurance business in the field of "big health".

China Merchants Cigna Insurance focuses on the inclusive rights and interests of customers and creates a special area for "Nuo + Health" activities.

Customers can access and experience the "Nuo + Health" section of the "China Merchants Cigna" APP and interact with the online platform. All customers who join the "No+ Health" Living plan can enjoy the "No+ Newcomer Package", which includes the privilege of receiving health butlers and health products. In addition, every Thursday's "Vitality Thursday" benefit day, customers can participate in the health gift 19Activities such as 9 yuan seckill activities, half-price purchase of life, and 3% discount exchange of value-for-money nomi products, limited seckill all kinds of healthy life benefits. In the special area, customers can also participate in the Step Counting Challenge and complete health tasks to earn Nomi Points and have a chance to draw multiple rewards.

China Merchants Cigna Insurance business focuses on health protection and embarks on the road of differentiated and characteristic operation.

After completing the step counting challenge and meeting the standard, customers can also receive 10,000 yuan** critical illness benefit, 10,000 yuan children's critical illness benefit, and 300,000 yuan sports accident injury benefit to their spouses, children and parents. No+ VIP members also enjoy No+ birthday gifts and No+ health rights, of which health rights include health butler services, overseas medical services, and quality pension life solutions, covering medical consultation** **Consultation, expert outpatient appointment, designated expert outpatient appointment, domestic second consultation, inpatient coordination Escort service, global second consultation, overseas medical consultation, global special medical and special medicine services, medical care butler, dementia assessment and other subdivided services.

Among them, the Promise + birthday gift and the Promise + health rights and interests come from the newly upgraded Promise + VIP membership system of China Merchants Cigna. This year, in order to bring customers more perceptual services and comprehensively improve customer satisfaction and reputation, China Merchants Cigna once again upgraded the Nuo+ membership system. In addition to the Promise + birthday gift and Promise + health rights, compared with the past, the upgraded membership system is more detailed in terms of management services, adding 8 new items, a total of 25 services, covering six major sectors: health management, overseas medical treatment, pension, legal taxation, life and policy services, including docking with overseas medical resources, providing "one-stop" health closed-loop services, introducing elderly care services for the first time, and opening family sharing.

For example, in terms of overseas medical care, the Novo+ membership system has newly launched four services: "Second Diagnosis in the United States", "Medical Consultation in the United States", "Pure Medical Treatment in the United States", and "Global Drug Search", to achieve close contact between customers and global authoritative medical resources and meet people's growing quality needs in the field of medical and health care. In terms of elderly care services, China Merchants Cinuonuo+ members selected two special elderly care services, "cognitive ability assessment" and "medical care housekeeper", to provide care for parents and solve family worries.

With 20 years of deep cultivation in the field of big health, relying on the global 1.5 million+ direct payment medical service network resources, international service quality and high-quality medical resources of "hundreds of cities, thousands of stores" in China of health management subsidiaries, China Merchants Cigna Insurance has formed a differentiated and characteristic operation with "big health" as the core, and through continuous product innovation and service innovation, it has played a long-term role in the value of "guarding" in the healthy life of customers, and has also gained a reputation from customers and the industry. The launch of a series of "big moves" such as the "Promise + Healthy Life" plan is undoubtedly a further increase and protection of customer health services.

China Merchants Cigna is a Sino-foreign joint venture life insurance company that has been deeply involved in the insurance industry for 20 years. After years of product upgrades and innovative breakthroughs, China Merchants Cigna's insurance business has achieved balanced development in scale and efficiency. As of the third quarter of this year, the Cigna insurance service team has provided more than 35 trillion yuan of protection for more than 17 million customers, and the company's total assets have exceeded 150 billion yuan. This is enough to show that China Merchants Cigna has strong business strength and stable business strategy. At present, China Merchants Cigna has gradually formed a differentiated and characteristic development route with "big health" as the core, and has continuously launched innovative products and services to help more people enjoy a healthy life.

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