E-commerce, also known as electronic commerce, is the use of computer technology, network technology and remote communication technology to achieve electronic, digital and networked business process. This topic includes templates such as e-commerce operation strategy, underlying logic of e-commerce platform, and marketing process design. If you're an e-commerce novice, you'll need the following e-commerce templates. If you already have some experience. The following templates are also required. 1. Characteristics and change trends of the dry goods e-commerce industry 1. Five key indicators of e-commerce operation (active users: dau, wau, mau;Conversion rate: primary path, secondary path, category SKUs;Retention: next day retention, 3rd, 7th and 30th retention;Repurchase rate: the number of repeat users, the repurchase rate, and the proportion of the repurchase amountGMA: important indicators, GMV = UV * conversion rate * customer unit value) 2, refined operation - commodity operation (optimize the resource allocation of traffic entrance, clear category positioning) 3, refined operation - user operation (user operation status: push, SMS;Find the key points that affect user retention;Differentiated user operation strategy) 4. Refined operation - product operation (conversion efficiency of product path, product reviews).
2. E-commerce operationBasic operation (maintenance, product selection and networking, daily problem handling, inspection, data analysis, customer analysis, variety analysis, business training) design and art (home page design, wap app design, external publicity design, paper advertising design, WeChat article template design) event planning (channel promotion, Douyin, Kuaishou small ** promotion, push push, WeChat group, circle of friends, content operation, atmosphere creation, activity operation) market expansion (market research, Market business research) commodity operation (manufacturer policy docking, rebate accounting follow-up, activity payment).
E-commerce classification (traditional e-commerce, interest e-commerce, social e-commerce) e-commerce data indicators (common indicators, core indicators) improve the conversion rate from the user use process, the changing trend of the e-commerce industry
Membership system, payment system, system module, evaluation service, logistics service, data analysis commodity center, ** system, order management, search service. 
E-commerce is an industry that we are very familiar with now, and friends who need to develop in this field can collect this picture. 
7. E-commerce knowledge graph
E-commerce - people and goods yards - e-commerce process - distribution e-commerce1. Entry: Different e-commerce platforms have different entry requirements and processes, and sellers are generally required to provide company qualifications, product information, sales plans and other materials, and can only be officially settled after review. 2. Open a store: For sellers, you can create a store after successfully settling in, and the main purpose of creating a store is to select the main category according to the business scope of the business license, fill in the basic information of the store, and pay the warranty4. Procurement: After the merchant settles in, the self-operated procurement and sales will place a purchase order in the procurement system, and the order will be pushed to the merchant through EDI or offline5. Merchant delivery: After receiving the purchase order, the merchant will deliver the goods according to the information in the purchase order (goods, receiving warehouse, etc.), and the purchase inventory in transit will be generated after delivery6. Inventory
9. E-commerce SaaS platform process
10. Cross-border e-commerce delivery process
Cross-border e-commerce
E-commerce core participation corner - e-commerce core process
E-commerce ** center structure
15. E-commerce operation.
The above are the 15 e-commerce operation flow chart templates shared.