Recently, a group of Luckin Coffee employees' "bad hands"** have attracted widespread attention on social platforms. These ** show that some employees who work at Luckin Coffee have become rough hands**, and even chapped and peeled. According to these employees, this is due to frequent hand washing and contact with disinfectant water at work.
As employees of nearly 15,000 Luckin Coffee stores across the country, their hand health problems are clearly not an isolated case. This has also raised concerns about the health of employees and food safety in the food industry.
In Luckin Coffee's workflow, handwashing is the first lesson every employee learns when they come to the store. They must wash their hands every hour, touch their hair and apron, rub their hands together for at least 20 seconds, turn off the faucet and use paper towels, otherwise the whole thing will start all over again...These strict hygienic practices were originally designed to ensure the hygiene and safety of food, but now they cause health problems for employees.
In fact, Luckin Coffee's operating specifications also include changing the pink disinfectant cloth used to clean food contact surfaces every 30 minutes during business hours, while the green disinfectant cloth used to wipe non-food contact surfaces and the blue disinfectant cloth in the guest area also need to be replaced immediately when dirty. Although these regulations ensure the hygiene and safety of food to a certain extent, they also impose an additional workload on employees.
On this question, we can't help but ask: why does Luckin Coffee not take into account the health concerns of its employees? Why do employees pay such a big health price when they comply with operating practices?
First of all, Luckin Coffee, as a well-known coffee chain brand, should pay more attention to the health and welfare of employees. Employees are one of the most important assets of a company, and if the health of employees is not guaranteed, then the company's operation will also be affected. Therefore, Luckin Coffee should take the health of employees seriously and take more humane management measures.
Secondly, Luckin Coffee should revisit its operating practices and hygiene requirements. While cleanliness and hygiene are necessary, overly harsh and cumbersome regulations can also place undue stress and burden on employees. Companies can consider optimizing operational processes to reduce the workload of employees while ensuring the hygiene and safety of food.
In addition, Luckin Coffee should strengthen the training and education of its employees. Employees need to understand the importance of good practices, as well as basic hygiene knowledge such as proper handwashing. Companies can better protect their own health and the health of others by improving their employees' hygiene awareness and self-protection ability through training and education.
Finally, Luckin Coffee should establish a sound employee care mechanism. Companies should pay attention to the physical and mental health of their employees and provide necessary support and assistance. For example, employees can be regularly examined for medical check-ups, health insurance and other benefits can be provided to help employees solve difficulties and problems in life. This strengthens employees' sense of belonging and loyalty, and improves work efficiency and quality.
In short, the "bad hands" problem of Luckin Coffee has raised our attention to the health and food safety of employees in the food industry. As a member of the enterprise and society, Luckin Coffee should pay more attention to the health and welfare of employees, adopt more humanized management measures, optimize operation processes, strengthen employee training and education, and establish a sound employee care mechanism. Only in this way can we ensure the physical and mental health of employees and the hygiene and safety of food, and provide better services to consumers.
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