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With the rise of online e-commerce platforms, more and more manufacturers choose to expand sales channels through e-commerce platforms, providing consumers with convenient shopping methods. However, sometimes we may encounter some merchants selling products at low prices without authorization, which violates the rights and interests of manufacturers.
Here are three workarounds:
1. Types of Trademark Infringement:
Each e-commerce platform has a channel to open merchants to protect their rights and interests, manufacturers can prepare relevant product materials and certificates, and protect their rights and interests online through Ali's "whole network report" platform, which is a platform set up by Ali to protect rights and interests of illegal acts on Tmall and Tmall, and certain results can also be achieved through this way, and the platform is used as follows:
1.Search for and log in to "Alibaba Security Center" in major search engines and enter "Report Center".
2.In the options on the left side of the page, find the option to initiate a complaint, and select the complaint platform as **, Tmall, or 1688;
3.Select the type of right you want to protect, as counterfeiting generally infringes on intellectual property rights;Upload your own proof of rights,3 such as intellectual property certificates, authorization certificates, shipping certificates, etc.;
4.Upload a link to the store or product you want to complain about, and select the reason for your complaint as "Improper use of other people's rights".
5.Fill in the reason for the complaint and upload supporting materials: Compare the characteristics of the products of the two parties to explain that the seller's products are not from the right holder or its authorized party, and there are counterfeit situations
2. Resolve complaints of intellectual property infringement
In addition to reporting on e-commerce platforms, we can also resolve infringement issues through IP infringement complaints. Intellectual property infringement can be divided into trademark infringement, copyright infringement and patent infringement, and the specific steps are as follows:
1.Trademark infringement complaint: Provide evidence such as proof of trademark rights, trademark use authorization, and trademark infringement facts.
2.Copyright infringement complaint: Provide evidence such as proof of copyright rights, infringement facts, links or screenshots of infringing works, etc.
3.Patent infringement complaint: Provide evidence such as patent certificate, patent infringement facts, links or screenshots of infringing products, etc.
During the complaint process, the infringement needs to be described in detail and supported by sufficient evidence.
3. Seek the help of third-party rights protection agencies
If the above methods do not solve the problem, we can also directly seek the help of a third-party rights protection agency. These rights protection agencies have a professional rights protection operation system, mature rights protection programs and a wealth of successful cases. They can help you take stronger steps to protect your rights.