What should I do if the urban and rural medical registration is abnormal

Mondo Social Updated on 2024-01-30

When you encounter an abnormality when you are participating in the urban and rural medical registration and insurance withdrawal, it may be caused by the following reasons:

1.There is a time difference in the data transmission of the sharing platform, and you need to wait for 5-10 minutes before trying to enter the tax system to pay.

2.The insurance information registered in the medical insurance system is inconsistent with the basic information that has been imported into the tax system, such as ID card number, name, etc. It may also be that the insured unit registered in the medical insurance system is inconsistent with the requirements of the tax system.

3.Repeated registrations led to the tax system being unable to extract the correct insurance information.

In this case, you can take the following actions:

1.Refresh the page or try logging in again later.

2.Check your personal information in the health care system and the tax system to make sure they are consistent.

3.If you have submitted your insurance information several times, it is recommended that you contact the health insurance department to deal with the problem before trying to pay the fee to the tax system.

4.If you are using WeChat Pay, you can try to open WeChat Pay, select City Services, enter the Social Security Service Inquiry and click Feedback, fill in the relevant information and submit the feedback, and wait for processing.

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