If there is an abnormality in social security payment, don't worry about it first, you can try the following solutions:
1.Log back in:If you encounter a login abnormality, you can try to log in at another time, or change to another platform to pay, such as Alipay, WeChat, etc.
2.Check System Maintenance Upgrades:If the payment client shows that the server connection is abnormal, it may be because the system is being maintained and upgraded, and you can try to pay the bill again later.
3.Re-issue the electronic social security card:If you encounter an abnormal payment, you can try to re-sign the electronic social security card and then pay again.
4.Consult the Social Security Administration:If the problem persists, you can bring your ID card and social security card to the local social security bureau for inquiry and processing.
5.Check your billing information:If the WeChat social security payment shows that the bill information is abnormal, please contact the payment unit, which may be due to the insured unit not submitting the relevant information in time, resulting in the wrong bill information. You can contact your employer for verification, or go to the Social Security Bureau to make inquiries.
6.Ensure operational complianceWhen conducting face authentication, choose a well-lit environment to ensure that face recognition goes smoothly. Follow the process prompted by the platform to avoid abnormal payment caused by improper operation.
It should be noted that social security payment is very important, which is related to the rights and interests of individuals in many aspects such as pension and medical care, so it is necessary to deal with the problems in the payment process in a timely manner.