On December 15, the 2024 Hubei Provincial Business Environment Observer and Monitoring Point Leaders Training Meeting was held in Wuhan. Through the training, hundreds of observers and monitoring site leaders from all walks of life will effectively play the role of observation and monitoring, and make suggestions. In recent years, many places have selected business environment observers, established observation points, and continuously promoted the reform and innovation of the business environment.
Merit-based recruitment in multiple fields to enrich the professional strength of business. Professionals from various enterprises, representatives of the two committees, chambers of commerce and associations, news**, university think tanks and other fields are selected and hired. Not only be familiar with the local situation, but also have a certain influence and representativeness. The members of the group should be sophisticated, and such observers will have a broader vision, a more comprehensive perspective, a more in-depth analysis, and a smooth voice channel, and will be more valued. However, the team members should cover the whole system to avoid the individuality of the problem of elite personnel, and ignore the needs and problems of more grassroots enterprises, local enterprises, and small and medium-sized enterprises, which lacks universality. Through the selection of the best in multiple fields, we will explore the participation of social forces in the business environment and build common prosperity.
Strengthen protection in all aspects and create a new business card for business. Test the effectiveness of the work and realize the establishment of positive interaction between the first department and the enterprise. Through data collection, on-site visits, questionnaires, enterprise discussions, etc., in-depth analysis of the weaknesses of the business environment can be carried out. Pre-job training, so that observers know "what to check" and "how to check", and carry out full discussion before the theme observation to improve the observation efficiency. In the process of observation, it is necessary to avoid "unannounced visits with cameras and flashes", pay attention to the flexibility of observation methods, and make surprise or targeted observations when necessary, and find chronic diseases in hidden places. For example, Nanhu District, Jiaxing City, should focus on the market entities to reflect the unsmooth demands, solve the problem of untimely difficulties, and set up special personnel to dock, so that the problem can be accepted within 24 hours and fed back within 7 days, so as to form an efficient closed loop of feedback problems, strengthen the guarantee in multiple directions, and create a new atmosphere of the business environment.
Quantify the results of our work and show the latest business results. The speed of social and economic change is extremely fast, and the formulation, implementation and effective implementation of various policies need to communicate with relevant departments to promote and timely feedback and adjustment, so as to point out the direction for optimizing the optimization and improvement of the business environment. Ensure that enterprises are most timely informed of the latest policy support and ensure that follow-up policies are fulfilled. The feedback to the enterprise should be accurate, avoid ineffective meetings, increase the burden on the enterprise, and form the phenomenon of "reading the manuscript at the meeting and complaining after the meeting". For example, Quzhou City cleared obstacles on the spot through activities such as "Business Environment Publicity Week" and "Policy Live Window". The business environment monitoring point is included in the business environment performance assessment through satisfaction evaluation and the handling of the assigned documents by relevant departments to ensure that the feedback is settled and everything is responded.
Listening to the voice of enterprises, building bridges between government and enterprises, and being an observer of the business environment play an important role in optimizing the business environment. It is expected that more business environment observers will "pro" into service enterprises, give full play to the role of "observation posts" and "advisory groups" in the business environment, promote the formation of an open pattern of benign interaction between government and enterprises, help optimize the business environment, and promote the high-quality development of the private economy.
Source: Jingchu Network (Hubei ** Network).
Author: Shang Linlin (Yichang Yiling).
Editor-in-charge: Ding Chufeng.