At 16:00 pm on December 13, 2023, Wang Longfei, the orderly of the Jinshui District Civic Cultural Center project of Soke Service, encountered a citizen who was unwell when he was inspecting the third floor of the government affairs hall, and after questioning, the citizen said that he had pain in his heart. Wang Longfei urgently informed the on-site government staff and order manager, and then hurried to the service desk on the first floor to retrieve the medical box, and at 16:03, with permission, he assisted the unwell to take the quick-acting heart-saving pills stored in advance, and quickly helped contact the family and call the first aid**. 
At 16:06, the patient began to have convulsions, vomiting, and gradually lost consciousness, and at 16:09 an ambulance arrived to start resuscitation, and 110 then arrived. During the on-site rescue process, Li Shuo, the property orderly, and several others prepared a special elevator early, maintained the order around the ambulance, ensured the smooth passage, and escorted the rescue of lives. 
At 16:36, after 27 minutes of rescue, the patient regained consciousness, and was urgently transferred to the hospital to continue the rescue
Afterwards, other citizens at the scene asked: "Which property company are you?"Patients are lucky to have met you here, otherwise the consequences would have been devastating. After learning that it was the Suoke service, the people present stretched out their thumbs and said that the Suoke service really deserved its name, professional, reliable and practical!The orderlies of SOCK Service showed a high level of professionalism and human care, they not only took on the responsibility of property management, but also stepped forward at critical moments to provide timely assistance to patients. This spirit of courage and active assistance is one of the core values of SOK service, and it is also a spirit that our society needs. While achieving its own high-quality development, SOK has never forgotten to practice social responsibility and actively participate in public welfare undertakings such as charity, flood fighting and anti-epidemic, and donating to education. Since donating funds to establish Soke Hope Primary School in 2004, to continuously investing a lot of money to build the No. 1 Middle School in Gongyi Shecun Town, donating scholarships and books to Soke Hope Middle School, organizing the donation of books and clothes to the Children's Welfare Institute for many times, and then donating to the Children's Book House Project of Zhengzhou Women's Federation in 2022 and participating in 99 charity activities, Soke's charity and public welfare road has never stopped. In addition to the care for the elderly living alone, Sock Service also provides other attentive services and warm greetings, such as doorknobs in winter, breakfast in winter and other special services, so that all owners can feel the temperature of property services.