Doing cross-border e-commerce is full of uncertainties, and we have deeply experienced this. 2023 has come to the last month, but Amazon does not let sellers worry at all.
When a string of "red lights" appeared in the seller's background, the hearts were hung high again. However, when beware of "being hanged", sellers are even more helpless.
The seller background was shocked to "work badly"!The red light is on again in high season.
In the atmosphere of exploding orders in the peak season, Amazon sellers are often played by the platform. In recent days, a large number of sellers have reported their ownThe backend received a red light warning of "not working well"., there are sellers who are promptedThere are as many as eight or even a dozen sites
One of the sellers found that "the words 'malfunctioning' suddenly appeared on the homepage of the account background, and the site that was judged to be malfunctioning was the Japanese station, but me."It only operates in North America and has never operated in Japan。My account is a global account.,The European station was manually closed by me.,I don't know when Amazon opened the Japanese station for me.,It's also blocked.,Check the performance notice that the account is associated with a uk station.,I don't know who that uk station is.。
Source: Shared by sellers.
Coincidentally, the seller in this similar situation also said, "This morning, I found that the account status on the homepage of the North American account is "operating badly", and I clicked in to confirm that the Japanese station is operating badly, while the 3 stations in North America are normal, and the 9 sites in Europe are also normal.
Judging from the feedback from various sellers, most of the sellers who received the warning have only done the North American station, and the European station and the Asian station have almost never operated, but suddenly "red light" is on, and the sellers are inevitably confused, what is going on?
The seller's background was shocked to "operate poorly", which undoubtedly brought a lot of trouble to the sellers. For many sellers, what is even more of a headache is that they don't know how to manually close a site that is not operating.
Ventilation or system scanning?Amazon Manager: Feedback has been centralized!
In response to this, it seems that there are many strange things. After all, some site sellers have not operated at all, but they still received a red light prompt for poor operation, so sellers have speculated about the reason for this matter.
"The account only operates in North America, and today Japan and Australia are showing poor operation, it seemsAmazon convulsions againSuspicion isThe system is scanning the numberIt happened to so many people, we submitted a grievance and haven't responded yet. ”A similar situation has occurred in so many seller accounts, which has also attracted the attention of Amazon's official, according to the seller's feedback, Amazon's global store staff said in the seller community".Feedback has been centralized internally
Source: Shared by sellers.
Another Amazon investment manager also said in the community, "At present, we have not received any reply, and sellers can not operate first, wait first".
Source: Shared by sellers.
If it's just a convulsion, sellers just have to wait for the background to recover. However, for accounts with red light warnings, sellers are of course more worried about whether there will be an impact if they are not dealt with. Some sellers considered that because some sites had not been operated, they simply explained the situation and submitted an appeal, but he was more worried that if the appeal could not be passed, the site could not be unblockedFailure to deal with poor operation will not lead to the entire account being blocked
A seller came forward and gave a very firm answer, "At present, I have encountered cross-site association, that is, Japan is out of use, and the US station is operating normally." But it won't be long before the U.S. station will be notified, not 100%, but the probability is really very high. I'm also currently looking for a workaround, and it isThe U.S. station has received a correlation warningI want to cry. ”
After some sellers consulted Amazon customer service on this matter, the customer service also said that it may affect the normal sales of the site, depending on when the review team scans it. This scares the sellers a lot, and if you want to solve it, you need to".The blocked site can be manually closed only after the account is in a normal state
At the same time, the AHP team answered the seller: "If the relevant site is not opened or there is no abnormal operation after the opening, the seller is needed."Close the abnormal account by yourself or contact customer service
There was a "bad operation" in the account background, and the sellers' hearts were raised. If something really happens to the account at this juncture, it will be more than worth the loss.
The dust has settled on the trademark thunderstorm caseSeller quick check account background!
Recently, there have been a lot of cross-site associations.,I don't know when a site was opened.,Suddenly it was blocked.,Strange.,Now it can only be an appeal.,Just the appeal passed one.,Another store is here again.,It's hard to say.。 A seller said helplessly.
In order to solve this matter, some service providers suggest that they appeal back one by one for a single large site, so as to prevent worries. It is worth optimism that some sellers said that they provided a simple POA account and unblocked, and some sellers found that the European station with two accounts in the same industry has been closed for 2-3 years, and the American station has been able to sell normally. However, there are still sellers who suggest thatIf you don't have a global store, it's best not to open other sites
However, compared to the events that have not yet been qualitated above, 5The 30,000 trademark thunderstorm has made new progress in recent days, according to the seller's feedbackThunderstorm trademarkThe registered mailbox received the mark email from the Trademark OfficeThe words "marked as misuse by the Trademark Office" also appeared in the background of the Amazon store。For some Amazon sellers, it can be said that the hanging heart has finally hanged.
Source: Shared by sellers.
Here, Kanmei also reminds all seller friends, if your trademark is unfortunately in 5In the 30,000 list, be sure to go to the background to revoke the record as soon as possible to avoid the store being implicated.
If the trademark is marked as misused, it is equivalent to the status of a white list, howeverWhitelisting also means that it is only a matter of time before a trademark becomes invalid。However, it was originally said that the final approval would be given by the U.S. Trademark Office in the early hours of the morning, but now it is much earlier, and the sellers can be regarded as "sitting up in a dying illness", and they have also gotten up from their beds in the early hours of the morning to solve the trademark matter.
Source: Shared by sellers.
It seems that the current situation is unfavorable for sellers, and the hopes of sellers who have a fluke psychology about this matter are afraid that they will also be disappointed. All in all, the circle of cross-border e-commerce really doesn't make people live in peace for a while, and sellers can be said to be walking on thin ice.