Recently, a section of "Aier ophthalmologists boxing patients' heads on the operating table" has attracted widespread attention on the Internet. In response to this incident, Aier Eye Hospital Group issued a statement late at night on the 21st, pointing out that the rough treatment of patients by the doctors involved seriously violated the code of conduct for practitioners of medical institutions. On the afternoon of the 21st, the group dismissed Guigang Aier as CEO and suspended the president (i.e., surgeon) from his position, and both of them were subject to further investigation.
After investigation, the incident occurred on December 12, 2019. At that time, the patient was 82 years old and could only speak the Zhuang language, and it was difficult to communicate in Mandarin. During the procedure, the patient has surgical intolerance due to local anesthesia. During the operation, the head and eyes are frequently rotated, and there is a high risk of surgical accidents. The patient could not understand Mandarin, and repeated reminders were ineffective, so the doctor treated the patient roughly in an emergency in order to avoid danger. The next day, the hospital received a report from the patient that the surgeon was rude during the operation and asked for an explanation. The hospital immediately conducted an investigation and explained and apologized to the patient and his family, which was forgiven by the patient's family. After this time, the surgeon once again sincerely apologized to the patient.
The investigation team believes that doctors are benevolent and should never treat patients harshly for any reason. For patients with language barriers, a plan should be made before the operation and appropriate arrangements should be made during the operation.
In addition, according to the business investigation, Guigang Aier Eye Hospital*** involved in this matter was involved in a medical damage liability dispute in October 2022.
In 2020 and 2021, they were subject to administrative penalties due to medical conditions and other reasons. Medical