It is reported that consumers in Jiujiang, Jiangxi Province, need to pay an additional 2 yuan for packaging on the basis of the delivery fee.
Some netizens said that the KFC takeaway delivery fee is 9 yuan, and if you add 2 yuan to the delivery fee, it is equivalent to ordering a KFC takeaway, and you have to prepare 11 yuan first.
KFC's official customer service said that KFC began to charge packaging fees on November 22 this year, and it is currently only piloted within Jiujiang City. The main reason for charging packaging fees is that "in order to ensure the quality of the delivered goods, KFC will arrange special people to pack them, and charge some packaging fees as appropriate".
In today's consumption downgrade, consumers will naturally not pay for overcharging delivery fees.
It is not uncommon for takeaway to charge packaging fees, and some stores charge ridiculously high packaging fees. When we order takeaway on major takeaway platforms, we often find that the platforms always charge packaging fees repeatedly.
Some netizens said that they ordered a spicy fragrant pot, and the base material was 4The packaging fee of 99 yuan, I didn't expect to have to give another 2 to choose a flavor99 yuan for packaging.
In fact, charging packaging fees is also a routine for merchants. In order to attract the attention of consumers, some businesses will reduce the quality of the product itself, and then raise the price by charging high packaging fees, and even charge additional fees for multiple products with one packaging bag.
Although from the merchant level, the packaging fee is charged because of factors such as platform commissions, mandatory participation in events, and the high cost of platform delivery, which causes them to have to charge packaging fees to make ends meet.
Moreover, the platform said that the platform has no right to interfere with the issue of merchants charging packaging fees, but the platform advocates that merchants use tableware packaging moderately and reasonably, and sets an upper limit on the packaging fees of merchants to ensure that the packaging fees set by merchants meet the basic packaging cost standards. According to the requirements, the merchant must clearly display the details of the packaging fee on the order settlement page, and any form of mandatory fees is strictly prohibited.
According to the Consumer Rights Protection**, consumers have the right to fair trade, which includes quality assurance, reasonableness and correct measurement. The act of charging unreasonable packaging fees for takeaway has been suspected of forced consumption in disguise in law.
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