As we all know, every year in high season, Amazon doesTighten the scrutiny of accountsThis has left many sellers deeply uneasy.
A few days ago, a number of sellers said that they received an email from Amazon Seller Center. Mail indicatesAmazon has removed product reviews associated with customers who violate Amazon's policies. At the same time, Amazon has launched an automated process to compress reviews from problematic buyers and provide relevant listing information to sellers.
Amazon officially did not notify the seller in advance, which made the seller who was deleted quite distressedSome are even innocent sellersTherefore, it has caused widespread dissatisfaction and concern in the circle.
Some sellers pointed out that this is because the detection algorithm of the Amazon platform is screening suspicious reviews and is automatically deleted. As long as the seller himself has not swiped the order, there will be no problem. Based on past experience, the average thoseThere are too many positive reviews and too single content, there is a high probability that it will be judged as a "problem buyer". 02
Manipulating reviews has always existed, including to buyersDistribute praise cards and coupons, and delete bad reviews by swiping the screenmeans to influence reviews. These illegal operations not only affect the normal operation of sellers, but also bring great trouble to the platform. However, Amazon is not soft on these practices. Once you find signs of seller manipulation of reviews,Amazon will take immediate measures to warn you, and in severe cases, you will even be banned.
According to the feedback of this "deleted review", it seems to have appearedQuite a few sellers who have been injured by mistake. At the critical juncture of the peak season, if you encounter this situation, the seller should stay calm.
First of allContact Amazon's official customer serviceLearn about the specific causes and solutions. At the same time, pay attention to Amazon's official announcements and policies to ensure that you are compliant. Second, if you think your comment has been deleted by mistake, you canFile an appeal with Amazon. Provide relevant evidence and information to seek the restoration of the right to comment. It should be noted that definitelyThe content of the appeal letter should be written comprehensively and accurately according to the actual situation of the account.
Amazon takes the fight against violations such as manipulating reviews very seriouslyWe are committed to maintaining the fairness and transparency of the platform. Sellers should abide by the rules of the platform, adhere to integrity management, and avoid using any illegal means to influence reviews.