When traveling, working or relaxing, people are more likely to choose hotels as a place to stay. The hotel not only provides a comfortable environment and convenient services, but also meets people's needs for security and privacy.
However, with the rapid development of the hotel industry, the issue of personal privacy and security has become increasingly prominent. While enjoying the comfort and convenience provided by the hotel, how to protect personal privacy and security has also become a problem that cannot be ignored.
On December 29, a netizen in Shanghai posted an "incomprehensible" **. She said that she stayed in a local five-star hotel, lived on the 44th floor, and woke up in the room the next day to find that someone was cleaning the glass outside the window, and she said that she did not receive any notice in advance, so she did not draw the curtains, and she was a little overwhelmed, so she could only hide in the bed to "ask for help".
*, the netizen described that she was unaware of the situation in the room, and she was very frightened by the sudden arrival of the cleaning worker. She believes that as a consumer, when choosing to stay in a hotel, the hotel has the responsibility and obligation to protect its relevant rights and interests from infringement. For this incident, the hotel should bear some responsibility.
The hotel staff responded on the 30th that the regular cleaning of the exterior wall is routine maintenance work, and emphasized that the interior of the room cannot be seen when the exterior wall is cleaned. They said that they usually place guest messages in the room as reminders, but this netizen may not have noticed.
This response sparked controversy among netizens. Some believe that there is negligence on the part of the hotel because the cleaning service can cause distress or upset to guests. They point out that hotels should take more effective reminders to make sure guests are informed during their stay.
captured, and some netizens believe that consumers themselves should be vigilant and pay attention to protecting personal privacy. Rest in the hotel and don't draw the curtains at night, aren't you afraid that the people in the opposite building will see it?Moreover, the high-level work of the workers is dangerous and tiring, and there is no "leisure" to look at the situation inside the glass.
As a service provider, it is the responsibility of the hotel to ensure that the rights and interests of the guests are not violated, and the hotel should notify the guests in advance and take the necessary measures to protect their privacy when arranging cleaning services. Hotels should also provide clear, conspicuous reminders to ensure guests are aware of them.
As consumers, we should also consciously protect our privacy and personal information, and keep abreast of our rights and precautions, especially when it comes to personal privacy issues. If you notice any suspicious or inappropriate behavior, you should report or complain to the hotel staff in a timely manner.
Cleaning workers need to pay special attention to safety when working at height to ensure the smooth progress of the work and protect their own lives. In this context, we should respect and support their work and avoid causing unnecessary distress or danger to them.
In order to ensure that similar issues are effectively resolved, hotels should strengthen management measures and adopt more comprehensive reminders to ensure that guests' right to know and privacy are fully respected and protected.
At the same time, consumers also need to be vigilant, understand the importance of personal privacy, and report or complain to the relevant departments in a timely manner when problems are found. Only by working together can we promote the improvement of hotel service quality and the protection of consumer rights.
The woman stayed on the 44th floor of the hotel and woke up to find someone outside the window