Why can they get in, but we can't?”
On December 7, the angry voice of a woman at Shanghai Pudong Airport resounded throughout the airport, and everyone was curious and took out their mobile phones to record.
At first glance, it seems that this woman is looking for trouble because she didn't get on the plane, but after a few days of fermentation of events on the Internet, everyone is upset about her, so what is the real incident?
After the conversation between the woman and the staff, we got a rough idea of the truth of the matter. Female netizens were treated unfairly by Juneyao Airlines and were innocently detained at the airport.
Afterwards, the reporter also interviewed the female netizen, who said that she had planned to fly from Shanghai to Japan on Juneyao Airlines, but was late due to personal reasons. It's nothing, after all, I didn't calculate the time, and I can't complain about others.
However, just as she was about to change her ticket, she was surprised to find a Japanese passenger who was late with her. The Japanese tourist arrived later than her, but the Japanese passenger was carried by the service staff and boarded the plane without any problems, while she was left at the airport.
The netizen said that the airline's attitude towards her and Japanese passengers was very different, which made her feel very puzzled and dissatisfied. So she approached the service staff of Juneyao Airlines to theorize why the Japanese could get on it, but she couldn't.
However, the service staff could not accept her explanation, claiming that it was the Japanese tourist whose luggage was not pulled down so that she could get on the plane, and that there was no Japanese priority.
But after a later investigation, it was found that things were far from that simple.
Originally, according to the regulations, the woman and the Japanese tourist were both late, so it stands to reason that neither of them could get on the plane, but due to the work error of the staff of Juneyao Airlines, the boarding information of the Chinese woman showed that she had boarded.
But when things have developed to this point, many people can't help but wonder, even if the news is wrong, it should be a Chinese woman on the plane, and it can't be the turn of the Japanese.
But later, Juneyao Airlines made an even more outrageous mistake, and the Chinese woman's boarding pass was issued to the Japanese tourists without verification, so it happened that the Japanese tourists were obviously late, but they still got on the plane.
The Chinese woman watched as Juneyao Airlines shouted her name, but it was a Japanese who went up. This kind of low-level work mistake can't help but make people curious, Juneyao Airlines' work ability and service attitude are extremely unprofessional.
Female netizens said that no matter which country the passengers are, they should be treated and respected the same. She stressed that if airlines could treat everyone equally, then she would not be so disappointed and angry.
This incident has aroused widespread attention and discussion, and many netizens have expressed their support and sympathy for this netizen's experience. They believe that airlines should treat all passengers the same and should not be biased based on nationality or status.
At the same time, some netizens also called on relevant departments to strengthen supervision to ensure the quality and fairness of airline services.
In the face of pressure, the airline initially responded that it was an occasional service fault and said that it would strengthen internal management to prevent similar incidents from happening again.
However, this response was not well received by the public. Netizens believe that such an explanation is too perfunctory and does not really solve the problem.
As the ** continues to ferment, the attitude of the airlines has also changed.
They also claimed that the staff had made three mistakes and left all the mistakes to the service member, in an attempt to divert public attention by highlighting the staff member's mistakes.
However, this response did not quell the doubts of **, but only made people more dissatisfied.
Many netizens generally believe that the airline's response is inconsistent and lacks integrity. They initially tried to deal with the matter lightly, but when the ** continued to ferment, they had to change their story.
This practice not only tarnishes the image of the airline, but also raises questions about its professionalism and service level.
People are not entirely satisfied with the outcome of this process, because it is not just a fortuitous error that can be explained. Because the records of people and cargo are clear and traceable when flying on the plane, it is clear that this event was a conscious decision.
As a ground crew, she consciously let the Japanese board the plane and notified the flight attendants to reduce the number of passengers, so we couldn't shirk our responsibilities. The act of favoring Japanese people is a fact and cannot be simply ignored or interpreted as an accident.
The employee involved had a serious negative impact on the airline due to three serious mistakes in a row, causing huge damage to the company's image and credibility.
In order to protect the company's image and credibility, the employee involved has been suspended pending further investigation and handling. This incident can't help but make us think deeply, there are indeed some deep-seated reasons behind such a thing.
One of them is that some people are too humble towards foreigners, as if they are inferior to each other.
This incident has caused a strong resonance among the public, especially for those who "worship foreigners".
For a long time, some service industries in the country seem to have given too much attention and priority to expatriates, and this practice has attracted widespread attention and criticism in society.
This incident is not only an issue of the quality of service of airlines, but also a core issue of national self-esteem and national identity.
In this context, we need to think about the question: why do some service industries give too much attention and priority to expatriates?Is there some kind of bias or discrimination behind this?
If so, how can we eliminate these prejudices and discrimination to ensure that everyone is treated fairly?
We must profoundly understand that what is revealed behind the phenomenon of "admiring the foreign and flattering the foreign" is a deeper social phenomenon. In some cases, people excessively worship foreign standards while ignoring or devaluing the culture and values of their own country.
This mindset not only affects the way an individual thinks and behaves, but also, to a certain extent, the cultural confidence and independence of society as a whole.
Therefore, we need to pay more attention to and think about this phenomenon, actively promote the excellent culture and values of our country, and establish correct cultural self-confidence, so as to promote social progress and development.
At the same time, we also need to strengthen education and publicity to improve the cultural literacy and awareness of the public, so that more people can understand and understand the culture and values of their country, and enhance their cultural self-confidence and sense of identity.
Only in this way can we better promote the progress and development of society and achieve cultural prosperity and diversity.
As a nation, we should focus on cultivating national self-esteem and a sense of identity in our citizens.
In the service industry, we should ensure that services are fair, equal and transparent for all, and that special treatment is not given because of nationality or status.
Only in this way will we be able to build a more just, equal and harmonious society.
Due to the rules of the platform, you will only be recognized as a fan if you have more interaction with me. If you like my articles, you can click "Follow" and receive the article push as soon as you become a fan.