What should I do if Didi keeps sending small orders?

Mondo Health Updated on 2024-01-19

As a DiDi driver, you may encounter a situation where the dispatch system keeps assigning you small orders, which affects your income. This situation can leave you feeling frustrated and helpless, but there are ways to help you with this.

First of all, you can try to improve the quality and rating of your own services. Service quality is an important factor in DiDi's dispatch system, and if your service quality is not high, the system will assign you a smaller order to avoid affecting the travel experience of passengers. Therefore, you need to maintain good driving Xi, provide safe, comfortable, punctual service, and meet the needs of passengers as much as possible. At the same time, you can increase your weight in the dispatch system by improving your service rating, so as to get more orders.

Second, you can focus on Didi's dispatch rules and strategies. The Didi dispatch system will dispatch orders based on several factors, including the quality and rating of the driver's service, the size and distance of the order, the location of the passenger, and more. Therefore, you need to understand these factors and maximize your dispatch rate as much as possible. For example, you can choose to take orders during peak periods or in areas with high orders, or you can choose long-distance or large orders to increase your revenue.

If you still feel that Didi keeps sending small orders, you can try to contact Didi customer service. DiDi customer service can help you understand the dispatch rules and policies and provide some solutions. For example, you can report your situation to customer service and ask them to offer you more orders or adjust your dispatch strategy.

Finally, if you find a problem with Didi's dispatch system or unfair dispatch behavior, you can file a complaint with the relevant department or regulator. For example, you can file a complaint with your local traffic authority or consumer association about the unfair practices of Didi's dispatch system to protect your legitimate rights and interests.

In conclusion, as a Didi driver, you need to understand the dispatch rules and strategies, improve the quality and rating of your services, and pay attention to Didi's dynamics and policy changes. If you encounter problems or concerns, you can try to contact DiDi customer service or seek help from the relevant departments. Only in this way can you better cope with the problems of Didi's dispatch system and improve your income and quality of life.

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