With the acceleration of the pace of modern life, buying a hardcover house has become the choice of many people. However, after purchasing a hardcover house, you may encounter various quality problems, such as inferior decoration materials and rough construction technology. At this time, how to claim becomes a problem that buyers must face.
First of all, buyers should be aware of the warranty period of hardcover houses. Generally speaking, the warranty period of a hardcover house is one year, but the specific time needs to be determined according to the agreement in the purchase contract. During the warranty period, if you find a quality problem, you can contact the developer or property company in time for repair. If the developer or property management company fails to repair or refuses to repair in time, the buyer can complain to the relevant authorities or seek legal solutions.
Secondly, the buyer should keep the relevant evidence. After discovering quality problems, photos or videos should be taken in time to retain evidence. At the same time, buyers should also keep the purchase contract, invoices and other relevant documents. These documents can help homebuyers prove their rights during the claims process.
During the claims process, homebuyers should be aware of the following:
1.Contact the developer or property company in a timely manner. After discovering the quality problem, the buyer should contact the developer or property company in time and ask it to repair it as soon as possible. If the developer or property management company fails to repair or refuses to repair in time, the buyer can complain to the relevant authorities or seek legal solutions.
2.Claims should be reasonable. During the claim process, home buyers should pay attention to the reasonableness of the claim. Generally speaking, home buyers can ask the developer or property company to bear the responsibility for repair costs, compensation for losses, etc. However, homebuyers should not make excessive claims or make malicious claims that may affect their reputation.
3.Follow legal process. During the claim process, homebuyers should follow the legal process and refrain from taking action on their own. If a home buyer wants to resolve a dispute through legal means, they can seek the help of a professional lawyer.
In short, after buying a hardcover house, if there is a quality problem, the buyer should contact the developer or property company in time for repairs. If the developer or property management company fails to repair or refuses to repair in time, the buyer can complain to the relevant authorities or seek legal solutions. During the claim process, the buyer should retain the relevant evidence and follow the legal procedures to protect his or her legal rights.