Dear beginners, stepping into this industry full of warmth and responsibility, are you both excited and nervous about how to receive your first customer?Don't worry, let me take you a**.
1. Professional knowledge, lay a good foundation
The profession of confinement lady is not just about taking care of babies. Professional knowledge of baby care and maternal and child care skills are essential. Before taking on the first order, make sure you have mastered the basic skills such as baby touching, feeding, daily care, etc., and have some understanding of the recovery care of the mother. Remember, professional knowledge and skills are the key to earning the trust of your customers.
2. Communication skills and professionalism
Communication skills are especially important when receiving the first order. When communicating with customers, using professional and warm language can not only accurately understand the needs of customers, but also effectively alleviate the anxiety of new mothers. Answer your customers' questions patiently and show your professionalism and sense of responsibility.
3. Attentive service and care
In the process of providing services, care is golden. From the daily care of the baby to the nutritious diet of the mother, every detail reflects your professionalism and care. Remember, good service not only makes families happy, but also builds a good reputation in the industry.
Fourth, continue to learn Xi and constantly improve
As a beginner, it is very important to continue to learn Xi and improve your professional skills. Reading professional books, attending training courses, and even summarizing experiences and lessons from each service are effective ways to improve yourself.
As a beginner, your first order is not only a job opportunity, but also a valuable Xi learning and growth experience. Remember, every baby and every mom is your teacher. As long as you keep gaining experience and improving yourself, you can stand out in this industry. Follow me - Maternal and Child Health Guide, and witness every step of growth and change with you!