Viewpoint: Credit medical treatment makes the doctor patient relationship more harmonious

Mondo Health Updated on 2024-01-31

Wu Xue'an.

A few days ago, Tianjin introduced a new policy of "credit medical treatment". Accordingly, patients can complete the payment process of taking numbers, laboratory tests, examinations, and taking medicines in a "one-stop" manner during the outpatient treatment, without having to queue up repeatedly, so as to achieve simultaneous improvement of diagnosis and treatment efficiency, medical treatment order, hospital efficiency, and patient satisfaction.

In the past, once you went to the doctor, you needed to queue up to pay **, examination, medicine and other fees, which took up a lot of patients' time. "Credit medical treatment" integrates the credit system with medical services. After citizens obtain a certain credit line with credit, all medical expenses incurred in the process of medical treatment are automatically initiated by the hospital information system for non-inductive payment, and the medical insurance reimbursement part is settled in real time. The "credit medical treatment" model of "diagnosis and treatment first, payment later" can greatly simplify the payment of medical treatment for patients. The medical expenses incurred in the process of medical treatment are paid in advance by the cooperative financial institutions, and the insured does not need to make any payment operations in the process of laboratory testing, examination, and medicine, which effectively reduces the average time of patients seeking medical treatment.

Medical reform carries the people's livelihood expectation of solving the problem of "difficult and expensive medical treatment". The adoption of the "credit data support + advance payment by financial institutions" model of "credit medical care" is a useful attempt to solve this problem. Tianjin has introduced cooperative financial institutions to provide citizens with advance payment and financial services in the clinic, and citizens can enjoy the "post-payment after medical treatment" service without opening a credit card. At the same time, the application scenario of "credit medical care" also supports the function of "family payment", and realizes "one person opens the whole family to enjoy" through the exclusive quota of family sharing, and effectively solves the problem of "one old and one young" medical treatment.

The biggest obstacle to "credit medical treatment" is that a small number of patients do not pay for credit, turning "seeing a doctor first and paying later" into an opportunity to "evade orders". However, in the Internet era, a powerful data information system can screen people who do not meet the requirements of "credit medical treatment". In particular, in response to malicious arrears and overdue repayment, the "credit medical treatment" platforms in various places have also provided risk control measures and established a blacklist management system, which can greatly enhance the awareness of honesty and trustworthiness of the insured.

The "credit medical treatment" model is a vivid practice of the medical and health system to promote the reform of "delegating power, delegating power, delegating power, and providing services" and serving the people's livelihood, and it is also an innovative measure for policies to be good and science and technology to benefit the people.

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