In today's tourism market, tourists' expectations for scenic spots are getting higher and higher. It is not only necessary to meet the basic needs, such as eating, living, traveling, traveling, shopping, entertainment, etc., but also to reflect the quality and humanistic care of the scenic spot in the details. Among them, the toilet is a link that cannot be ignored. However, the toilet facilities in many scenic spots are often unsatisfactory, causing inconvenience to tourists and even affecting the tourism experience of tourists. In order to solve this problem, we proposed the [Smart Scenic Toilet Customization] scheme.
1. Background. With the development of tourism, tourists have higher and higher requirements for scenic spots. It is not only required to be well-equipped, clean and hygienic, but also to be able to reflect the characteristics and cultural connotation of the scenic spot. However, the toilet facilities in many scenic spots are often unsatisfactory and have many problems, such as poor hygiene, outdated facilities, and long waiting times. These problems not only bring inconvenience to tourists, but also affect tourists' evaluation and reputation of scenic spots.
Second, the plan. In order to solve the above problems, we put forward the [intelligent scenic toilet customization] scheme. Based on Internet of Things technology and big data analysis, the solution improves the quality and efficiency of toilet facilities and enhances the tourism experience of tourists through intelligent management and personalized customization.
1.Intelligent management.
Through the Internet of Things technology, the toilet facilities are connected to the intelligent management system to achieve real-time monitoring and management. Managers can check the use of toilets and sanitation status at any time through mobile phones or computers, and find and solve problems in time. At the same time, the system can also automatically adjust the operating parameters and configuration of toilet facilities according to the Xi and feedback of tourists, so as to improve management efficiency and service quality.
2.Personalization.
Through big data analysis, the system can understand the Xi and needs of tourists, and provide personalized services for tourists. For example, according to gender, age, geography and other factors, recommend suitable toilet facilities and locations for tourists;According to the needs of tourists, we provide a reservation service for toilet use hoursAccording to the weather, season and other factors, adjust the operating parameters and configuration of toilet facilities. These personalized services can not only improve the satisfaction of tourists, but also increase the income and benefits of the scenic spot.
3. Advantages. 1.Improve service quality: Improve the quality and efficiency of toilet facilities through intelligent management and personalized customization, solve the problems encountered by tourists in the process of use, and improve the tourism experience of tourists.
2.Cost saving: Through the Internet of Things technology and big data analysis, real-time monitoring and management can be realized, management efficiency and service quality can be improved, and the operating and maintenance costs of scenic spots can be reduced.
3.Increase revenue: Increase the revenue and benefits of the scenic spot by providing personalized services. For example, it can provide tourists with reservation services for toilet use time, increase the flow of tourists in scenic spots and improve the satisfaction of tourists.
4.Enhance the brand image: through intelligent management and personalized customization, enhance the brand image and competitiveness of the scenic spot. This can not only attract more tourists to travel, but also improve the reputation and influence of the scenic spot.
Fourth, the implementation plan.
1.Research scenic spots: understand the geographical location, cultural characteristics, number of tourists, etc., and provide reference for subsequent scheme design.
2.Design plan: According to the research results and analysis data, formulate a specific implementation plan. Including site selection and construction, equipment configuration, system design, etc.
3.Construction and implementation: Toilet construction and intelligent management system construction are carried out in accordance with the design plan. Including equipment procurement, installation and commissioning, system integration, etc.
4.Test and acceptance: Test and accept the completed toilet facilities and intelligent management system to ensure the stability and reliability of the system.
5.Operation and maintenance: daily maintenance and management of toilet facilities and intelligent management systems to ensure the normal operation and use of the system. At the same time, we collect feedback and suggestions from tourists, and continuously optimize and improve the quality of service.