Don't worry too much when you encounter a problem with 12306*** to be verified, because it is just a verification process set up by the railway system to ensure the accuracy of the ticket purchase information. Here are the detailed steps and recommendations to fix this issue:
1. Understand the reasons to be verified.
In the 12306 ticketing system, the ** to be verified is usually because the user has added a new contact or changed the information of an existing contact, and the system needs to verify the information to ensure its authenticity and accuracy.
2. Prepare tools and materials.
To solve the problem to be verified, you first need to prepare the following tools and materials:
A computer or mobile device with internet access;
12306 Ticket purchase account number and password;
Valid ID (e.g. ID card, passport, etc.) of the contact person to be verified;
* or email to receive verification information from the 12306 system.
3. Log in to the 12306 ticketing system.
Use a computer or mobile device to access the 12306 Official** and log in with your account and password. Make sure the device you use is secure to avoid account theft.
4. Find the contact person to be verified.
In the 12306 ticketing system, find the contact that says to be verified. This can usually be found in options such as "My 12306" or "Frequently Contacts". Click on the contact's name or number to go to the details page.
5. Select the verification method and obtain the verification information.
On the Details page, select a verification method. Generally, 12306 provides two ways: ** verification and email verification. Choose one of these methods and follow the instructions on the page to get the verification information. If you select Verify, make sure that the number provided is correct and take care to answer from 12306. If you choose email verification, make sure the email address provided is accurate and take care to check for emails from 12306.
6. Enter the verification information and complete the verification.
After obtaining the verification information, go back to the details page of the 12306 ticketing system, enter the verification information, and then follow the instructions on the page to complete the verification. If the verification is successful, the contact's status should change to "Passed". If the verification fails, check that the verification information entered is correct and try again.
7. Wait for a while before checking the status.
If the status of a contact still shows as "Pending Verification" after completing the steps above, it may be because the system is taking some time to process a large number of verification requests. In this case, it is advisable to wait for a certain period of time, such as a few hours or a day, before checking the status of the contact. Typically, the system will complete verification and update the status during this time.
8. Contact 12306 customer service for help.
If the contact's status still hasn't been updated to "Passed" after waiting for a while, then there may be some special circumstances. In this case, it is recommended to contact 12306 customer service for assistance. Customer service can be contacted by calling 12306 customer service or using the official customer service function. Explain the issue to the agent and provide relevant information and evidence (e.g., scanned ID, etc.) so that they can assist in resolving the issue.