Editor's note
This year is the 60th anniversary of Comrade ***'s instruction to study and promote the "Fengqiao Experience" and the 20th anniversary of the General Secretary's instruction to adhere to and develop the "Fengqiao Experience". In recent years, Qingshan District has adhered to the "Fengqiao Experience" in the new era of innovation and development, and strived to solve contradictions at the grassroots level and in the bud, effectively maintaining the peace and stability of the whole district.
Recently, the Political and Legal Committee of the Provincial Party Committee and the Political and Legal Committee of the Municipal Party Committee praised the advanced models of innovative work methods for resolving contradictions and disputes, among which 1 work method for resolving conflicts and disputes in Qingshan District was selected as the province's "Fengqiao Work Method", and 8 work methods for resolving conflicts and disputes were selected as the city's "Fengqiao Work Method". Recently, "Beautiful Qingshan" will focus on the "Fengqiao-style work method" of Qingshan District, which has been rated as a province and city.
Enshi Street is a typical mixed night market street of commercial and residential buildings, and problems such as oil smoke, noise, traffic, and public order have led to constant conflicts between merchants and residents. In recent years,Ganghua Village StreetAdhering to the rule of law thinking, continuing to deepen the "road chief system +" work method, and constantly cohesive, excellent service, solving problems, and resolving disputes, Enshi Street has changed from a chaotic and disturbing night market street to a clean and orderly special food street praised by residents, and has become a new Internet celebrity check-in place.
Establish a co-governance mechanism
Stimulate the "new kinetic energy" of the night market to resolve disputes
After the administrative law enforcement empowered the street, the street took the lead in exploring the establishment of a "road chief +" mechanism led by the road chief and coordinating all parties, and implemented the comprehensive management of "all road sections, all time periods, and all businesses" for Enshi Street.
Establish a "road chief +" mechanism
Implement the "road chief + property" fast governance, introduce international property companies for contracted management, and promote co-management with services on a time-based basisImplement the autonomy of "road chief + merchants", establish the Enshi Street Chamber of Commerce, sign a self-discipline convention, and guide merchants to self-manage;Implement the joint governance of "road chief + department", establish the Enshi Street Management Committee, link urban management, water affairs, market supervision and other departments, and hold joint meetings every month to solve difficult problems.
Establish a council mechanism
The neighborhood council was moved into Enshi Street, and many important decisions were made by the masses. Enshi Street motor vehicle illegal parking high incidence, after the masses suggested to delineate a one-way parking line only for night parking, the road chief coordinated with the traffic police to implement, effectively alleviated the parking problem.
Establish a mechanism of "Shunshun Bar - Road Chief Through Train".
The road chief, the store manager, and the building chief sat together for consultation, resolved the complaints of the masses by classification and classification, and relieved the knots. Since the implementation of the "Road Chief System+", the complaint rate of various problems in Enshi Street has decreased by 50% year-on-year.
Integrate political and legal resources
Build a "firewall" for night markets to resolve disputes
Give full play to the advantages of political and legal functions, use the rule of law thinking and rule of law methods, do a solid job in public security patrols, legal publicity, dispute resolution, and protect the "fireworks" of Enshi Street.
Tailor-made "Enshi Street Night Market Police".
Adhere to the obvious use of police, highlight the key parts of Enshi Street and the peak hours of dining, set up a "foot patrol team", promptly solve disputes such as alcoholism, picking quarrels and provoking troubles, and disturbing the people, and simultaneously carry out safety publicity such as fire prevention, anti-theft, and anti-fraud, and do a good job of source prevention. Since the second quarter of this year, the police situation in the Enshi Street area has decreased by 50% year-on-year.
Carry out "rule of law physical examinations" on a regular basis
Promote judges, prosecutors, and lawyers to enter the business circle, and carry out public welfare lectures such as "Interpretation of Civil Code Contracts" for disputes such as economic contracts, food safety, and labor services, so as to "check the pulse" of businesses on Enshi Street and prescribe "good prescriptions for the rule of law". Since 2023, a total of 25 "rule of law physical examinations" have been organized, serving more than 200 merchants.
Make good use of the "Kang Ling Mediation Room".
Give full play to the brand effect of the "Kangling Mediation Room" of the national model people's mediator, organize the "two representatives and one member" and volunteers in the communities around Enshi Street, and adopt the method of "permanent stationing" to resolve more than 110 conflicts and disputes in the commercial street.
Improve the law enforcement system
Run out of the night market to solve the "acceleration".
Focusing on the law enforcement scene of "small catering" in Enshi Street Night Market, changing "one-way cascading" law enforcement to "compound and collaborative" law enforcement, speeding up the resolution of night market disputes.
Unified dispute resolution model
The complaint platform, the investigation and control platform, the third-party platform, and the "road chief system" platform will be handed over to the street grid center for unified management, and the grid center will be built into a "coordination and command center" for night market governance, and a closed loop of "management, law enforcement, feedback, and evaluation" will be built to promote management with law enforcement and optimize law enforcement with management.
Improve law enforcement norms and guidelines
The risk of "end-of-line law enforcement" is resolved with "front-end services", and scenario-based lists such as inspection items, inspection steps, and inspection bases are compiled, and all-round guidance is provided to small restaurants in Enshi Street Night Market in terms of food safety, environmental sanitation, and garbage classification. A total of 746 administrative inspections have been carried out, and the inspection efficiency and inspection frequency have achieved "one rise and one decrease".
Strengthen the road chief's multi-ability
Explore the "comprehensive law enforcement + N" conflict resolution mechanism, and extend comprehensive law enforcement to dispute mediation. The road chief can manage all of them to the end, and one road chief can manage them all, and promote the front-end guidance and front-end resolution of contradictions and disputes.