On December 5, 2023, the GTC2023 Global Traffic Conference hosted by Beluga went to sea kicked off in Shenzhen. At the same time, the 5th Whale Song Award was announced, as an important part of the conference, a total of 9 major awards of this year's Whale Song Award were announced, and Huanxin was awarded the "2023 Excellent Overseas Service Provider" in this year's Whale Song Award by virtue of its seven industry firsts in the field of going overseas, which is an affirmation of our continuous struggle in the overseas market in the past few years, and also a strong proof of the efficient promotion of Huanxin on the road of globalization.
The "Whale Singing Award" aims to encourage enterprises that are passionate and creative in the field of going to sea, have the courage to explore and achieve excellent results, or make outstanding contributions to the field of going to sea. It is reported that this year's Whale Song Award has set up a total of 9 awards, covering games, pan-entertainment, cross-border e-commerce, overseas services, technology development and other fields. After nearly three months of preliminary screening and re-evaluation, Huanxin finally stood out among nearly 1,000 companies and won the 2023 Excellent Overseas Service Provider.
This award, Huanxin stood out from more than 1,000 companies with seven industry firsts:
1. The industry's first IM brand to go overseas. As early as 2017, Huanxin began to lay out overseas and overseas business, and in the same year, it set up an office in San Francisco, USA, and launched pure overseas IM products under the "Hyphenate" brand.
2. No. 1 in the industry in terms of safety compliance. In terms of GDPR (General Data Protection Regulation), Huanxin has achieved the ultimate privacy data protection, user refusal to marketing and the right to be forgotten, strict role and authority differentiation and access control management, log audit and desensitization, full scanning of SDK and server, and strict operation and maintenance operation process management. At the same time, it has passed HIPPA, SOC2 and other related overseas safety certification standards.
3. No. 1 in the overseas SLA industry. The SLA of the overseas cluster of Huanxin is as high as 99999%, independent domain name, dedicated access, three centers in the same city, remote multi-active, Msync protocol optimization, peak 10 million QPS guarantee, peak and valley adjustment one-click expansion and contraction, etc., are all products and technical guarantees for the stability of Huanxin.
4. The global latency is less than 100 milliseconds. Huanxin has 5 global data centers, covering more than 200 countries and regions around the world, more than 300 supplementary acceleration nodes, on-demand nearby access nodes, and global acceleration network SD-GMN services, achieving a global latency of less than 100 milliseconds. Measured data: North America: 30-40 ms, Europe: 20-30 ms, Southeast Asia, Japan and South Korea: 30-40 ms, North Africa: 45 ms, Australia: 50 ms, Middle East: 70 ms, South America and South Africa: 90 ms.
5. Full platform SDK support. Huanxin supports 12 major SDKs such as Android, iOS, macOS, Windows, Linux, Web, Flutter, Unity, Electron, React Native, Uni-App, APICLOUD, etc., especially React Native, The Flutter platform, the Unity platform that game developers are concerned about, and the native desktop application Windows platform, Huanxin has maintained continuous updates and iterations.
6. Industry-leading ease of use. The integration documents written by the overseas team of Huanxin are clear and accurate, which greatly improves the self-service efficiency of overseas developers. According to the internationalization characteristics and interactive experience, many basic overseas features have been made, such as reaction (support for replies to messages with different expressions), thread (create threads under messages and discuss them in threads), community (multi-person community communication model with a 3-level structure, such as discord), etc. At the same time, it provides multi-level UI components, product-level vertical scene UIKIT, and full coverage of the social pan-entertainment industry, which perfectly matches the product needs of overseas customers out of the box, greatly shortening the online time of overseas customers.
As of June 2023, Huanxin has 6,000+ overseas registered users, and the growth rate of overseas customers is leading the industry.
As an IM instant messaging technology service provider serving the global market, in the past 6 years of serving overseas enterprises, Huanxin is well aware that for overseas enterprises, in addition to the need for IM instant messaging technology, there are also several long-standing and difficult problems, such as: payment, marketing, localized operation, security compliance and other problems. Therefore, Huanxin has established its own circle of friends, bringing together excellent upstream and downstream partners and developers in the industrial chain to provide one-stop nanny services, through this solution, enterprises can quickly build social pan-entertainment, games, education, e-commerce and other industry applications based on Huanxin IM, efficiently connect global users, and realize the global layout of business.
Huanxin IM's one-stop service for overseas gathers the industry's best solution partners, covering audio** (RTC live broadcast whiteboard, etc.), content moderation, financial payment, delivery, language translation, game publishing, application distribution, digital virtual human, AI large model, etc. One-stop solution partners for one-time procurement, providing enterprises with all-round support from product research and development, localized operation, user service to business realization.
In the tide of globalization, it has become a new development trend for Chinese enterprises to actively go abroad and participate in international market competition. Among these brave "going to sea" enterprises, Huanxin is undoubtedly one of the best. With its professional team, innovative technology and high-quality service, Huanxin has not only achieved excellent results in the domestic market, but also won wide recognition and praise in the international market. The success of the collective enterprise that won the Outstanding Overseas Service Provider Award is not only an affirmation of its own efforts, but also a vivid example of China's science and technology enterprises "going global".