ITSS (Information Technology Service Standard) is a set of information technology service standard system, which aims to standardize the management, research and development, delivery and quality of information technology services, and improve the level and efficiency of information technology services. ITSS certification is an important certification in the information technology service industry, for enterprises, obtaining ITSS certification can not only improve the management and technical level of enterprises, but also improve the market competitiveness of enterprises.
So, what is the ITSS certification process?Here's a closer look at it.
1. Understand the certification standards and requirements.
First of all, enterprises need to understand the standards and requirements of ITSS certification, including the various standards and implementation requirements of ITSS. Information can be obtained through ITSS officials**, consulting bodies or certification bodies.
2. Conduct a self-assessment.
Enterprises conduct self-assessment according to ITSS standards, including organizational management, R&D management, quality management, safety management, etc. During the assessment process, relevant documents and materials need to be collected, and the assessment results should be analyzed and summarized.
3. Select the certification body and sign the contract.
The company selects a suitable certification body and signs a certification contract with it. The certification body will conduct an on-site audit and evaluation of the enterprise, and review and verify the application materials of the enterprise.
4. Submit application materials.
Enterprises need to submit application materials to the certification body, including basic information of the enterprise, organization management, R&D management, quality management, safety management and other materials. The application materials need to be true, accurate and complete.
5. On-site audit and assessment.
The certification body conducts on-site audit and evaluation of the enterprise, including the on-site audit and evaluation of the enterprise's organizational management, R&D management, quality management, safety management, etc. On-site audits and assessments need to be conducted in accordance with the requirements of the certification body, and the results of the audits and assessments will be used as an important basis for the certification results.
6. Obtain a certificate.
If the company passes the on-site audit and assessment, the certification body will issue an ITSS certificate. The validity period of the certificate is generally three years, and the enterprise needs to maintain and manage it according to the requirements during the validity period of the certificate.
These are the main steps in the ITSS certification process. During the application process, enterprises need to actively cooperate with the work of the certification body and conduct self-assessment and on-site audit and evaluation as required. At the same time, enterprises also need to strengthen their own management and technical level, and improve the level and quality of information technology services. If you want to know more about ITSS certification, you can consult the relevant authorities or consult the official ITSS **.