Zhang Xuefeng recently made a remark in the live broadcast room, saying that "the service industry is low-grade", which sparked widespread discussion. This article will start with three questions: first, what is Zhang Xuefeng's original words;Secondly, why does he think that "the service industry is low-grade"?Finally, does he need to "lick fans" in the live broadcast room?If you're interested, read it carefully. First of all, review Zhang Xuefeng's original words in the live broadcast room. When a student's parents asked their children about their children's choice of science and liberal arts, Zhang Xuefeng replied: "Classmate, let me ask you a question, do you want you to go to college in the future with a low grade, or the company you will work in when you work in the future, and the industry you do belongs to the low-grade industry?"You think about it. Let me tell you, all liberal arts majors are called service industries, understand?He then illustrated the characteristics of the service industry by giving examples. Next, we need to understand why Zhang Xuefeng believes that "the service industry is low-grade". He believes that liberal arts majors belong to the service industry, and the service industry can be summed up in one word is "licking", which means that the service industry needs to constantly cater to customers and make them feel that they are right and good.
He gave an example of how even seemingly high-ranking lawyer jobs are sales, and lawyers need to "sell" themselves and even do some high-level "licking" in order to get a case. Finally, let's think about whether the live broadcast room needs to "lick fans". Mr. Zhang's remarks seem to imply that in the service sector, including in the live broadcast room, there is a need for a certain degree of pandering and pleasing to customers or fans. This has led people to think about the nature and operation of the service industry in the Internet age. In order to provide professional services to parents and friends in the live broadcast room, I have to behave professionally and sincerely praise my audience. In front of the camera, I felt like I was communicating with some assistants, constantly expressing my opinions, which was very draining for me. Recently, my agent arranged for me to attend a lecture, which was exhausting, but after all, it was my job and I had to do my duty. Don't limit yourself to a profession that consistently pleases others, as this can be influenced by the perception of the institution. If I were you, I would definitely choose a major based on my strengths in mathematics. You scored more than 140 points in math, why not consider a math-related major?
In addition, your options don't have to be limited to economic statistics, and other directions can be considered. For example, you know that data reveals a lot of industry secrets, like how do I know which link in my live room is selling best, or what my user persona is. As a result, data can bring a huge boost to the industry. If you are interested in this, you can search online for industrial digitalization or digital industrialization to see which is more suitable for you. Whether it's your mom or me, we just provide a perspective that you need to think from multiple perspectives. These ideas may have been on my whim, but one thing is clear: liberal arts students mostly work in the service industry, which is considered a low-end industry that you have to please your customers in order to serve them well. There is no need to argue about whether liberal arts students are engaged in the service industry, and whatever the conclusion, it does not matter. In my opinion, a person's future career development does not depend entirely on his profession. Military Self Editor's Opinion: The Values of the Service IndustryRegarding the discussion of liberal arts students choosing to engage in the service industry, some art majors choose personnel recruitment. However, regarding the view that the service industry is considered to be low-grade, does Internet celebrity teacher Zhang Xuefeng also hold the same view?
If it is a restaurant waiter, who has been tormented by the unfair treatment of the boss for a long time, it is understandable that he has developed a low-grade concept of the service industry. But for an Internet celebrity teacher like Zhang Xuefeng, as a person who is engaged in postgraduate entrance examination services and has her own start-up company, why does she think that the service industry is low-grade?A reasonable explanation is that Zhang Xuefeng experienced a lot of seemingly "low-grade" things in the process of starting a business, such as having to ask others for help in a low voice, or having to condescend in order to survive. This reminds me of another internet celebrity professor, Dai Jianye. A year ago, the news of Professor Dai Jianye's lecture abroad spread throughout the literary world, and many people expressed disdain for his behavior, believing that he had lost his literati character in pursuit of fame and fortune. But what does Professor Dai Jianye have to say?It turns out that Professor Dai Jianye, who is humorous on the surface, hides a heartbreaking story in private. Dai Jianye's wife was sick and entangled, and her condition became worse day by day, and the medical expenses also increased. Once, when Dai Jianye accidentally dropped his wife's pills, he broke down and cried like a child. The cancer medicine costs $50,000 per vial, but his salary is definitely not enough to afford such an expensive medical bill.
He must face a cruel choice: let his wife wait for death, or go out to earn money, this is the reality he has to face. So, he gave up his bones and worked hard to earn money, just to keep his wife alive. Professor Dai Jianye also needs to please students on the ** platform, why didn't he show a "low-grade" posture?Because he pleases his fans with his professional values: humorous language, eloquent stories of Tang and Song poetry, and hilarious humor, all of which can make people feel like a spring breeze. It seems that the key to whether the service industry is low-grade or not lies in the people who do it. If you feel that you can only earn respect and charity from others by keeping your voice down, then the service industry you are engaged in is naturally low-grade;But if you build on your expertise, serve others in a form that is loved, and give others real value, then you are naturally high-end. Why does the live broadcast room need to "pat on the back"?According to Zhang Xuefeng's logic, the work he is engaged in is essentially the service industry, so "slapping fans' ass" in the live broadcast room has become a proper meaning. Zhang Xuefeng's remarks triggered two reasons. First of all, he sees his fans as his first customer, and as long as they are recognized by customers, they are considered right.
This view is indeed worth pondering. If everything is decided by the customer, does Zhang Xuefeng, as a teacher, still need to guide students to make better choices?To go deeper, it may be necessary to discuss the nature of service or the nature of education. Once education is marketized and commercialized, the service attributes will become more prominent. The purpose of education is to cultivate talents, and the cultivation of talents inevitably involves praise and criticism, reward and punishment, encouragement and supervision. If there is too much emphasis on service, especially a kind of flattering service, it will be difficult to play the role of criticism, punishment, guidance and supervision. If education is all about praise, reward, and encouragement, what will it be like to produce talent?Perhaps for Zhang Xuefeng, the issue may not be so important. Secondly, because it needs to be closed, it must be "licked". It can be seen from Zhang Xuefeng's original words that the examples he gave are all illustrating a problem: in order to make a deal and survive, he has to cater to Party A (fans). There may be a little helplessness and bitterness in this, but more for the sake of the deal, it seems that I have to give up the correct values. Putting down his body, Zhang Xuefeng instilled "licking culture" to parents and children in the live broadcast room, I don't know how those parents and children will feel?
Does this mean that in order to make students aware of the cruelty of social competition in advance?According to Zhang Xuefeng's logic, financial practitioners must cater to make deals, barbers must cater to serve big customers, and waiters in restaurants must cater to satisfy diners. Then customers can not respect the financial profession, can not value the skills of technicians, and diners can not pay attention to the quality of food, and ultimately lead to consumers not being able to enjoy real high-quality services. Everything has its origins and ends, and everything has its own end. There is no doubt that it is necessary to attract and retain fans, but this does not mean that you can completely ignore the responsibilities and responsibilities that you should assume as an online celebrity in order to make deals and please fans. Finally, it reminds me of a sentence by Master Hong in the movie "Ip Man 2": "I can endure it for the sake of life, but I can't insult Chinese martial arts!."This sentence, at some point, should not be changed to: "I can endure it for the sake of martial arts, but I can't insult my life!.""Isn't it?