Recently, Mr. Chen, the legal representative of Sanya Shuguang Primary School, received a text message reminder that the school's "private school license" was about to expire. Within a few days, he received a new "private school license", and then mailed the old certificate back to the Yazhou District Government Affairs Service Center to complete the replacement.
Relying on the new smart approval model of "non-inductive intelligent office" launched by the Yazhou District Business Environment Bureau, Mr. Chen enjoyed the "zero errand online office" throughout the process. Specifically, in the process of applying for the "non-inductive intelligent office" smart approval service, the clerk only needs to log in to the "Haiyiban" to confirm the information by clicking on the exclusive link within the specified time through the reminder SMS, and the license renewal will be completed in less than one minute, and the whole process will be "automatically handled without human intervention", and the system will automatically call the user information and the collected license information, and the data will be automatically filled and reused, so as to realize the 100% streamlining of the approval process, time limit and materials.
After the license is automatically renewed, the unified delivery area of the comprehensive window will provide the results according to the pickup method selected by the operator, and the handler can choose to pick up the four "24-hour self-service pick-up cabinets" set up in the whole area at any time or receive the parcel through the "EMS" express free service, which is intelligent, efficient and convenient.
The "non-inductive intelligent office" smart approval service is just one of the many convenient services launched by Yazhou District. At present, with the help of scientific and technological means, Yazhou District has comprehensively promoted the standardization, standardization, facilitation and digitalization of government services.
Technicians can control drones to carry out cloud survey work anytime and anywhere through the computer. Photo by Xing Zengyang.
In September this year, Yazhou District relied on the "Haiyiban Sanya Yilu Kuaiban***" mobile app to launch the "cloud survey" function in Yazhou Special Area. After the function is launched, the approval personnel and the applicant will complete the verification of the surrounding environment, site layout, equipment and facilities and other conditions of the survey site in real time by means of drones, so as to realize the "no meeting, zero contact" of the approval service.
The time limit for handling relevant matters has been further compressed, taking the inspection link of at least 1 working day as an example, the shortest time limit is reduced to 30 minutes, and the time limit reduction rate is 97%. The relevant person in charge of the Yazhou District Business Environment Construction Bureau said.
The drone out of the cabin survey scene displayed on the "cloud survey" monitoring screen in Yazhou District. Photo by Xing Zengyang.
In the process of promoting the reform of the administrative examination and approval system, Yazhou District has promoted more government service matters to be included in the "big one window", and realized the handling of 225 items in the district and city. It has successively reached cross-regional cooperation with the Administrative Examination and Approval Service Bureau of Ledong Li Autonomous County, the Administrative Examination and Approval Service Bureau of Zhangdian District, Zibo City, Shandong Province, Wendeng District, Weihai City, Suining County, Hunan Province, Wuzhishan City, and Longhua District, Haikou City, and has realized the "cross-regional general handling", "city-wide general handling" and "non-discriminatory acceptance and same standard handling" of a number of examination and approval matters.
In addition, the "one seal management approval" has been solidly promoted, and up to now, a total of 237 items have been transferred to the District Administrative Examination and Approval Bureau. Establish and improve the two-way feedback mechanism for approval information, and open the Yazhou regional "audit and management interactive platform" module on the municipal government service platform, so as to realize the use of big data to do a good job in the interconnection and sharing of information between approval, supervision and law enforcementThe use of "machine + approval" to improve the quality and efficiency of administrative examination and approval, to achieve the whole process of "zero application, zero materials, zero running" of "non-inductive renewal" and 24-hour ** declaration, system automatic approval. As of December this year, Yazhou District has achieved 460 "zero run" items, with a doability rate of 9563%, with a usage rate of 9641%。
The relevant person in charge of the Yazhou District Business Environment Construction Bureau said that in the future, the bureau will further update the approval concept, promote the further deepening of the "Internet +" government service reform, closely follow the needs of the masses and enterprises, and promote the government service through one network, enterprises and the masses, and strive to "only enter one door" and "run at most once", and promote the "big improvement" of the business environment with the reform of "small incisions", so that enterprises and the masses can fully enjoy convenient services.
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*: Sanya**.
Editor: Chen Shulin.
Review: Liao Baoyu.