As a beauty industry, understanding the needs and expectations of customers is conducive to improving satisfaction, and at the same time, eloquence is an important weapon for us to show ourselves
1."Hello, what kind of care do you need?"”
This sentence allows us to quickly grasp the needs of our customers, point them in the direction, and make them feel that we are focused and caring.
2."Take a look at this product, this product has been selling really well lately, would you like to try it?"”
Throw a "bait" to the customer first, whet the customer's appetite, let them take the initiative to ask, and then recommend cost-effective and suitable products for the customer.
3."If you look at this product, it works really well, and it sold very well before, do you want to try it?"”
Recommend products that have sold well before, giving customers a kind of product confidence and showing our strength.
4."This product is now on sale for a limited time, can you see if you want to try it?".”
Use the value and activity of the offer to show that the customer is taking action and increase the customer's willingness to buy.
5."You can rest assured that we have an after-sales guarantee for this product, and you can return it at any time if you are not satisfied. ”
Give customers a kind of protection, let them feel the reliability of our products, and increase customer trust.
By improving customer satisfaction, increasing customer stickiness, providing personalized products, and realizing the value and sustainable development of services.