The years do not live, and the seasons flow.
Stand at the ferry crossing of time.
A look back at the year of CBC Tech 2023.
this year. We work together and strive to move forward.
Continue to innovate and drive the steady growth of the business.
this year. We embrace change and work hard.
Actively build a partner ecosystem and deepen cooperation in areas such as SD-WAN SASE.
this year. We are committed to providing comprehensive network solutions to our customers.
Empower enterprises to build digitally.
As 2023 draws to a close, CBC Tech continues to strive for excellence and adapt to the ever-changing needs of the business world.
We will invite you to witness CBC Tech's achievements in collaboration, innovation, and industry impact from eight dimensions, so let's review those wonderful chapters in 2023.
Global Impact Strategic Partnerships
The most important of our achievements is deepening our collaboration with the world's leading technology companies such as Zscaler, Fortinet, Oracle, Zenlayer, Cloudflare, and HPE Aruba. These collaborations expand our business to a wider range of markets around the world and are a testament to our commitment to providing cutting-edge network solutions. In return, we also assist our partners in establishing or diversifying their services in China to meet their network needs.
Innovative network solutions
In the digital era, cybersecurity is the "lifeline" of the development of the digital economy. In 2023, CBC Tech launched a next-generation SD-WAN SASE solution, CBC SASE Connect. This innovative product integrates the world's leading solutions to ensure high-performance, congestion-free connectivity over an extensive CBC ENET network. Customers can seamlessly connect to different brands of SASE providers through a high-performance, congestion-free ENET network. This additional capability aligns well with our vision for a future of zero trust networking solutions.
Build a global ecosystem
In 2023, CBC Tech expanded its global presence to more than 50 markets, strengthening partnerships with industry providers such as AWS, Oracle, and Zenlayer. At the same time, in line with the national strategy, we focus on providing tailor-made network solutions for Chinese enterprises entering the international market. In its special report on the 10th anniversary of the Belt and Road Initiative, the Times highly affirmed CBC Tech's ability to help enterprises participate"The Belt and Road Initiative"contribution.
Actively participate in industry events
In order to strengthen our influence in the industry, CBC Tech actively organizes and participates in global events to strengthen communication and cooperation with the industry and customers. We have cooperated with well-known partners such as Zscaler, VeloCloud, Fortinet, VMware, AWS, etc., and jointly participated in nearly 30 events, such as SD-WAN & SASE Summit 2023, Capacity Series Summit, Roundtable Forum, China SASE & Cloud Solution Day, etc. Through these activities, CBC Tech helps enterprises navigate the ever-changing network environment and achieve high-quality development.
Awards and recognitions
CBC Tech is committed to the pursuit of excellence, and has been repeatedly recognized for its strong technical strength and excellent market performance, and has won many awards at home and abroad
It was rated as a national specialized and new "little giant" enterprise.
Finalist for the Global Carrier Awards 2023
Selected into the "SD-WAN Industry Atlas" of the China Academy of Information and Communications Technology
Winner of the HPE Aruba FY23 Edge Connect Award for Best Support for International Projects.
Awarded as the Best ISP Partner for Fortinet.
Committed to upskilling
CBC Tech has always been committed to improving the professional capabilities of the front-end solution team and back-end engineers as a top priority to provide customers with the best solutions and services. Over the past year, more than 70 of CBC Tech's employees have passed a series of professional technical knowledge training and assessments, and have earned a total of more than 300 professional certifications from industry leaders such as Zscaler and Fortinet, which greatly enhances CBC Tech's network service capabilities and demonstrates our commitment to providing best-in-class service to our customers and staying at the forefront of technological advancements.
Customer-centric, the pursuit of excellence
Customer centricity is a core value for CBC Tech, and our customer experience survey efforts have tripled compared to 2022. We're excited to share our positive results across key metrics, with our latest survey seeing our Net Promoter Score (NPS) rise to an excellent 92%, Customer Satisfaction (CSAT) and Customer Effort (CES) both at 93%. These achievements are the result of the participation and hard work of every employee at CBC Tech. These encouraging results reflect our commitment to understanding and meeting the needs of our customers. In the future, we will continue to raise the bar and provide our customers with an unparalleled experience.
Build dreams together and win the future together
At CBC Tech, we believe in the perfect synergy between work and play, with strong beliefs and strong team spirit, always providing best-in-class solutions to our customers, and committed to fostering a positive and collaborative work environment. Every year, we carry out a variety of team building activities in different cities to make the work more interesting and the team more dynamic. It's this combination of work and play that has shaped our resilience and unwavering team spirit to not only meet but exceed our customers' expectations.
Looking back at 2023, we will work together to forge aheadRush to 2024 and start a new journey. CBC Tech will continue to embrace the future with a focus on innovation, partner collaboration, and unwavering commitment to our customers. This year has been a year of change, and we have achieved significant results in terms of business and collaboration. Looking ahead to 2024, we are looking forward to our journey in a dynamic business world and will navigate the challenges ahead with optimism and strong adaptability!