On December 7, a woman was at Pudong Airport as she prepared to board a Juneyao Airlines flight to Osaka, only to find herself stranded at the airport. The reason turned out to be that the foreign passenger who was late with her was allowed to board the plane, and she was denied. She questioned the airlines' bias in favor of foreign passengers, an incident that quickly sparked widespread discussion.
In **, we can see the woman confronting the staff: "We are all late, why can he get on (the plane) and I can't?".And the staff's answer was even more puzzling: "Because his luggage was not pulled down." Then the woman asked excitedly, "Is it because the other party is a foreign tourist?"”
The publisher of this ** wrote: "Actually, the person who checked the luggage was me, but a foreign passenger boarded the plane and stranded me at Pudong Airport." This statement raises more questions about Juneyao Airlines' impartiality and fairness in handling the matter.
On the 8th, Ms. He, the publisher of **, said that she had arrived in Osaka on the morning flight on the 8th, but her travel plans were disrupted and her vacation was one day shorter. She said that although she arrived at the rescheduled gate in time, the staff put a foreign passenger who was also late on the plane.
In response to the incident, Juneyao Airlines said: "There is no bias towards foreign passengers. They thought it was just an "occasional fault of service." However, this response did not quell the anger of netizens.
Some netizens believe that no airline should make unfair decisions because of the nationality of passengers. They stressed that all passengers should be treated equally and that any form of discrimination is unacceptable.
However, some netizens thought that Ms. He's behavior was excessive. They believe that although there are problems with the handling of the staff in **, Ms. He should not question the fairness of the entire airline with partial generalizations. Such behavior, they say, can trigger unnecessary bias.
I think we should be objective and rational about this incident. Although there are problems with the way the staff is handled, we should not prejudice the entire airline because of this. We should give Juneyao Airlines a chance to investigate and deal with this issue, and we should also call on all airlines and service providers to be more impartial and equitable in dealing with similar issues.