Recently, an elderly man died in his sleep while traveling, and the family sued the travel agency for more than 150,000 yuan. It is reported that Granny Liu, accompanied by her two daughters, joined a tour group to travel to Shandong, but after a day of playing, Granny Liu was found unable to wake up by tourists living with her in the early morning, and 120 medical personnel arrived at the scene to confirm that Granny Liu had died. The family believed that the travel agency had traveled long distances in the process of organizing the trip, which was the cause of the death of the elderly, and sued the travel agency to the court, demanding that it compensate more than 130,000 yuan for medical expenses, death compensation, and 50% of the funeral expenses, and at the same time pay 20,000 yuan in compensation for moral damages.
The Red Star News reporter learned from an interview with the People's Court of Fucheng District, Mianyang City, Sichuan Province that after the trial, the travel itinerary arranged by a travel agency in Shandong did not have a long-distance journey and other circumstances that were not suitable for the physical condition of the elderly. Therefore, the travel agency was not at fault for the death of Granny Liu, so it was not liable for compensation.
After the first-instance verdict, the family appealed. At present, the court of second instance has rendered a judgment and upheld the original judgment. This incident has had a certain impact on the tourism industry, reminding the tourism industry to pay more attention to the safety and security and service quality of elderly tourists.
According to reports, Granny Liu and several other people went to an international travel agency in Sichuan to sign up for a "Shandong + China-North Korea border" tour group. The tour group departed on the afternoon of May 22, 2022, started in Jinan the next morning, and went to Liaocheng in the afternoon of the same day. Stayed at a hotel in Liaocheng that night. At 5:30 a.m. on May 24, 2022, the same tourist found that Granny Liu could not wake up, and the family immediately rushed to the mother's room and found that the mother could not move, so they immediately called the first aid**, and the medical staff arrived at the scene to confirm that Granny Liu had unfortunately passed away.
The death of Granny Liu has left the family grief-stricken, and at the same time, the tourism industry has been deeply shocked and regretful. This incident not only caused great pain and loss to the victims' families, but also sounded the alarm bell for the entire tourism industry. Tourism operators must seriously reflect on and strengthen safety management and service quality, especially in the service for elderly tourists, which needs to be more meticulous and thoughtful.
This incident has triggered widespread concern and discussion on the safety of the tourism industry. Many people have questioned the responsibilities and obligations of travel agencies in the process of organizing trips, believing that travel agencies should pay more attention to the physical condition and safety of tourists. At the same time, there are also calls for strengthening the supervision and management of the tourism industry and improving the professional quality and service level of employees.
For the families of this incident, who have lost their loved ones, they need to face great grief and loss. They chose to sue the travel agency and claim more than 150,000 yuan, hoping to protect their rights and interests and seek justice through legal means. However, after hearing the case, the court held that the travel agency was not at fault and did not need to be held liable for compensation. Although this verdict may be a blow and disappointment for the family, it also demonstrates the respect and protection of justice and facts by the law.
In short, the incident of the elderly dying in his sleep while traveling has had a certain impact on the tourism industry, reminding the tourism industry to pay more attention to the safety and service quality of elderly tourists. At the same time, it is also necessary to strengthen the supervision and management of the tourism industry and improve the professional quality and service level of employees. It is also very important for tourists to choose a legitimate travel agency and understand their physical condition and needs. In the process of traveling, tourists should pay attention to safety and protect their rights and interests, and communicate with the travel agency in time to solve problems in a timely manner. Only in this way can tourism truly become a healthy, safe and enjoyable experience.