Kunpeng Project
KFC's new takeaway policy The right way for consumers to deal with the new charging rules
KFC recently announced to the outside world that its home delivery delivery fee will be reduced from the original 9 yuan to 6 yuan. In addition, KFC has also introduced a "Takeaway Service Fee" to improve guest satisfaction with the meal, and it depends on the availability of the dishes ordered by the guests. This move comes because KFC has piloted the practice of charging for food delivery services in some cities.
Improve the insulation and overall quality of takeaway food.
KFC said the change was made to improve the quality of delivery. As a result, the company has improved the insulated bags for takeaways to make them better insulated when transporting. And the introduction of "professional packaging", "packaging", "packaging" and other measures, so that the products in transit to maintain the best quality and taste. The cost of these improvements will be covered by a charge for packaging services.
*Openness and transparency of charges.
KFC is very clear about the charging of packaging fees, and it is marked on the menu so that customers can clearly know the cost composition of **. According to the announcement, there is no charge for drinks; For example, chicken snacks, desserts and side dishes are priced at RMB 0 per piece6;The cost of packaging food items such as burgers, rolls, rice, etc., is slightly higher at 08 yuan; The packaging fee for whole chicken products is also RMB1. **The cost of the project varies from project to program, but there is a cap on the package (excluding courier fees).
Customer feedback. KFC's price increase this time has caused different opinions among customers. Some consumers expressed a slight dissatisfaction because they felt that it would increase the overall delivery cost. Some netizens also said that they resisted the original 9 yuan shipping fee because they were reluctant to use KFC's takeaway because the shipping cost was too high.
Note: This article is an original article by Caizhi**, which combines the current economic situation with the outlook and outlook for the future, hoping to bring you some valuable insights. **There are risks, please proceed with caution.