The property management of residential communities involves the vital interests of each resident and is an important part of community governance. However, with the rapid advancement of urbanization, the property conflicts and disputes in residential communities are increasing. During the two sessions in Zhuhai this year, Wang Xiaming, deputy to the Zhuhai Municipal People's Congress and executive vice president of Zhuhai Vision Industry Information Consulting, focused his attention on this issue closely related to the vital interests of residents.
Wang Xiaming said that according to the investigation, property conflicts and disputes are mainly manifested between the property, the owner and the community business committee, and the reasons for the conflict and dispute are many, including the lack of property services, the owner's sense of rights and responsibilities, and the lack of credibility of the property committee.
How to resolve property conflicts and disputes, Wang Xiaming also put forward targeted suggestions. Among them, for property management, she suggested innovating a new path of combining community autonomy and property management and promoting each other, and incorporating property management into the community governance assessment system. ”
At the same time, we should encourage property management enterprises to take the lead and the first-class departments to vigorously support and assist, starting with the construction of "smart" properties, to further optimize the service quality of property enterprises, and to break through the communication barriers between property owners. At the same time, at the level of owners, it is also necessary to increase publicity and popularization and deepen the awareness of rights and responsibilities.
Wang Xiaming suggested that it is necessary to speed up the improvement of relevant property laws and regulations, clarify the boundaries of the rights and responsibilities of the property, the property committee and the owner, and escort the responsibility or rights protection to ensure the long-term and healthy development of property management in residential communities.
Written by] Lin Wenxing.
Author] *Southern Press Media Group South + client.