Recently, a ** section shows that the truck driver Master Zhou said that he loaded 3 tons of eggs, plus the weight of the wagon, a total of 7 tons. However, when passing through a toll booth, the weighbridge weighed 16 tons, a difference of 6 tons from what Master Zhou said. Because of this "serious overload", toll booths refused to waive highway tolls.
Master Zhou was naturally dissatisfied with such a result, and immediately found the staff theory. The staff explained that the weighbridge is a dynamic scale, and it is normal for the upper and lower errors to be two and a half tons. This means that 3 tons of eggs become 9 tons, and this weight difference is already very outrageous. And the error of the toll station weighbridge reaches 25 tons, which makes people question its accuracy and impartiality. Master Zhou was angry but posted the incident on the Internet, and the stationmaster immediately found Master Zhou to apologize, saying that Master Zhou's car met the free standard and could be passed, but asked to delete **.
As a public facility, the toll station weighbridge should have high accuracy and impartiality to protect the legitimate rights and interests of all passing vehicles. However, judging from what happened to Master Zhou, it is clear that there are some problems and loopholes.
First of all, the margin of error of the toll station weighbridge is too large. According to the relevant national regulations, the error range of the weighbridge should be strictly controlled to avoid the misjudgment of serious overload like Master Zhou. At the same time, toll booths should take measures to ensure the accuracy and stability of the weighbridge to prevent similar incidents from happening again.
Secondly, the attitude and handling methods of toll station staff need to be improved. When Master Zhou raised questions, the staff did not take a positive and fair attitude to solve the problem, but shirked responsibility on the grounds that "there is an error in the dynamic scale". When asking Master Zhou to delete **, it violated the principles of fairness and openness. As a window unit serving the public, the toll station should take service as the purpose, actively and fairly deal with various problems, rather than simply shirking responsibility or asking for deletion.
Finally, we need to focus on the deeper issues behind this incident. The accuracy of the toll station weighbridge and the attitude of the staff are directly related to the vital interests of the majority of drivers and the order of road transportation. If similar problems are not effectively solved, it will not only damage the interests of the majority of drivers, but also have a negative impact on the development of the road transport industry. Therefore, the relevant departments should attach great importance to strengthen supervision and rectification efforts to ensure the accuracy and fairness of the weighbridge, but also need to strengthen the education and training of toll station staff, improve their service awareness and ability to deal with problems.